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Speaker Presentations from Prior Meetings |
Dr. Sharla P. Rausch's (Director, Human Factors Division, U.S. Department of Homeland Security, Science and Technology Directorate) presentation from March 1, 2007, titled "Human Factors at the Department of Homeland Security: Know our enemies; understand ourselves; put the human in the equation" is now available
On February 21, 2007, Potomac Chapter members and others interested in
usability issues met in Bethesda to hear Dr. Sharon Laskowski talk
about "Developing Standards for the Usability and Accessibility of
Voting Systems." In brief, Dr. Laskowski outlined how the 2002 Help America Vote Act
(HAVA) assigns the National Institute of Standards and Technology
(NIST) a key technical role in assisting with nationwide improvements
for voting systems. As part of that role, NIST provides research
support to the Technical Guidelines Development Committee (TGDC)
established by HAVA to develop voluntary voting system guidelines
which are then delivered to the Election Assistance Commission. Dr.
Laskowski described NIST’s research on equipment standards and
performance benchmarks for improving the usability and accessibility
of voting systems.
On January 23, 2007, nearly forty chapter members and others interested in
usability issues filled the Wine Room at Positano in Bethesda to hear
Dr. Deborah J. Mayhew talk about "The Business Case for Usability
Engineering." Dr. Mayhew urged that usability engineers must learn to
present effective business cases to management in order to win
funding and support for usability work and to promote the discipline
in their organizations. Her presentation made a general case for
usability engineering by providing a detailed set of after-the-fact
statistics and anecdotes calculating the actual bottom-line value of
the usability efforts of a variety of organizations. She then
provided a high level framework for planning usability engineering
efforts, and a framework for estimating the return-on-investment
(ROI) of specific usability engineering plans for specific
development projects. In short, this talk helped practitioners become
more able to make effective business cases to management for
investing in usability engineering. You can view Deborah's presentation here (pdf document).
Did you miss Ben Shneiderman's talk on Creativity Support Tools: A Grand Challenge on October 18, 2006? If so, you can read a summary of his talk.