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Newsletter

Updated: January 29, 2003

Click here for Back Issues of The User's Perspective


January '03 Volume 38 Number 1

The Users' Perspective

http://www.erols.com/hfespoc

INSIDE
The President's Corner
Incoming President's Message
Upcoming Meeting: A Tour of the GMU ARCH Lab - January 27
Membership News
Free Seminar by Jared Spool at NCI
Divisions 19 & 21 Mid-Year Symposium to Again be Held at Fort Belvoir
Job Opportunities
Humor Me!
Officers
Committees
Program Announcements

The President's Corner

This is the last President’s Corner" of my term in office. I have thoroughly enjoyed my time as Chapter President, and hope that I have made a meaningful and lasting contribution. In thinking about what to write, I decided that I should come up with some great thoughts that were inspiring, summative, and conclusive. That sounds like a tall order, so here goes.

This was a very good year for the Chapter, and one that we can all look back on with a great deal of satisfaction and pride. After taking over from our Past-President, Dino Piccione, last January, I stated that I was excited to have the chance to serve as President of the Potomac Chapter of the Human Factors and Ergonomics Society (HFES). After all, the list of past Chapter presidents is quite impressive, including many whose work I studied as an undergraduate and graduate student, and who served as professional role models. And I have the privilege of "passing the baton" to one of the outstanding members of both HFES and APA Division 21 (Engineering Psychology), Jerry Krueger.

We had a full slate of meetings and activities during 2002. As I discussed previously, this was a year in which we accomplished many things in the spirit of cooperation and collaboration with our professional colleagues. Many of our meetings were jointly held, or were co-sponsored with organizations such as APA Divisions 19 and 21, UPA, SIGCHI, and IIE (Industrial Engineering). Once again, the chapter successfully co-hosted the APA Mid-Year symposium with Division 21 and Division 19. The symposium exceeded all expectations in terms of attendance and the quality of paper presentations. The presentations at all the meetings this year were enlightening and informative, and they demonstrated the breadth and depth of activities of human factors and ergonomics professionals. The meetings also demonstrated that, as a professional group, we continue to make significant contributions to the solution of real world problems.

In my opinion, the high point of the year was our service as Host Chapter for the HFES Annual Meeting in Baltimore. We received numerous glowing comments from the HFES Central Office staff, the meeting planner, and our colleagues about the outstanding job done by the Host Committee and Chapter members and our stellar effort to pull this off, particularly on such short notice. In fact, I just received a letter from Lynn Strother, the HFES Executive Director, expressing her gratitude to the Host Committee and Chapter for our hard work, creativity, and dependability, that contributed to making the meeting an "unqualified success." I should also mention that, along with that letter was a check to the Chapter from HEFS for our share of the Annual Meeting surplus funds.

Kudos and thanks go to Dick Horst --Tours Chair; Debbie Patton -- Social and Hospitality Chair; and Tom Mayfield -- Newsletter Editor/Coordinator, as well as to Jack Laveson – Webmaster; Michael Eidelkind -- Membership Chair, and Ben Somberg -- Treasurer, for their time and effort on the Annual Meeting. Thanks also go to the many volunteers who staffed our booth and who helped in so many other ways. We promoted the Chapter and recruited several new members as a result of these efforts. In short, we all can be proud of a job well done and greatly appreciated.

In closing, I would like to express my own appreciation to all my colleagues who served on the Executive Council and supporting positions this year, and whose constant support and sage advice made my job all that much easier. I encourage all of you to lend your support, and especially your participation, to Jerry Krueger and the rest of our new leadership to make 2003 another great year for the Potomac Chapter. Let’s keep up the good work!

John W. Ruffner, Ph.D.
Potomac Chapter President
HFES 2002 Host Committee General Chair

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Incoming President's Message

I am honored to have been selected to serve as your Potomac Chapter President in 2003. John Ruffner will enact the transition of officers at our January 27th meeting.

We can all be rather proud of our Chapter’s accomplishments this past year. Among other activities, joining with APA Div. 21 and 19, we co-sponsored the largest and most successful midyear symposium last March. We plan to repeat that performance this coming March 6th - 7th, again at Fort Belvoir. I am hopeful our Chapter will play an even more prominent role in that particular symposium. We plan to host our open Potomac Chapter meeting that Wednesday evening, March 6th, at the Fort Belvoir Officers’ Club. Details to follow.

We obviously got lucky in gaining a last minute opportunity to host the HFES national meeting at Baltimore in October 2002. Our heartiest congratulations and profound thanks to all those Chapter members who worked so hard to help the staff of our national office pull off that wonderful showing for the Society. The Potomac chapter did an outstanding and memorable job of it. What a success story!

I will not attempt to set lofty goals like trying to outdo the banner year of Chapter success stories from 2002. We will work together to do some organizational sprucing up here and there; and perhaps engage in some alternative activities as appropriate. One of those activities I thought worth mentioning is our Chapter’s active participation in the Federation (FBPCS) --- which has actually been ongoing for some time, but has recently stepped up in terms of our formal participation.

The Federation of Behavioral, Psychological and Cognitive Sciences (FBPCS) promotes its member organizations and advocates on/for issues that concern them to the legislative, judicial and executive branches of government. Three of the largest among the Federation’s member organizations are: American Educational Research Association, American Psychological Association, and Human Factors and Ergonomics Society.

In August 2002, I was invited to serve as the HFES representative to the Federation’s Council of Member Organizations. I represent the society and bring our issues to the Federation at various meetings and functions, cast the society’s vote on council issues, and keep our HFES officers and our membership informed of the deliberations and activities of the Federation. I will do this latter activity by submitting occasional news articles for our HFES Bulletin; so consult the Bulletin for more information.

The FBPCS periodically holds Science and Public Policy Briefings on Capitol Hill, whereby a Federation chosen speaker addresses House and Senate staffers who work in areas of science or health, usually with the intent to convince Congress to enact legislation, or to devote more funds to an important topic. The Forum on Research Management (FORM) is a series of public discussion events for mid- to upper-level agency staff (e.g. from NSF, NIH, State Department, etc.) along with academic researchers. The FORM focus is on interchange of perspectives and knowledge from which both sides benefit. Recent FORM topics included a discussion of what member organizations could offer in our nation’s response to 9/11/2001 and to prepare our nation for its war on terrorism; another topic was Institutional Review Boards. At the November 15th, 2002 FORM, prominent speakers discussed "Improving the relationship between the behavioral sciences and the media." The next topical FORM in the Spring of 2003 will be on Medical Decision-making. Proceedings of most recent science briefings and FORMs are posted on the Federation’s web site at: www.thefederationonline.org

If you have particular topics you wish the HFES to bring up to the Federation, we will work through our Potomac Chapter to the HFES Council to obtain organizational direction. I will be happy to help facilitate that process.

Since some of you may not know much about me. it is probably appropriate to write a little about myself here. In 1994, I completed a wonderful 25-year active duty Army career as a human factors psychologist and ergonomist working in numerous capacities in medical research and development. I worked one year at the Biomechanics Corporation of America (BCA) on Long Island, NY; then three years in transportation research and consulting for Star Mountain in Alexandria, VA. This was followed by independent consulting roles for the American Trucking Associations and the DOT’s Federal Motor Carrier Safety Administration (FMCSA), mostly on topics of long haul truck driver alertness and fatigue. Currently I work as a principal scientist and ergonomist for the Wexford Group International in Vienna, VA (www.thewexfordgroup.com). I spent three years doing Army MANPRINT work on the Land Warrior Program at Fort Belvoir, VA. I continue to work on various equipment operator alertness, fatigue, and work/rest scheduling issues, and I am engaged in Human Systems Integration work for DoD telecommunications installations. I do the book review editing for our HFES quarterly publication Ergonomics in Design magazine; and I am quite active in APA Division 19 and 21 activities. I would love to hear from each of you individually or collectively, and I can be reached at the following email addresses: gkrueger@thewexfordgroup.com or JerryKrueg@aol.com My office phone number is: (703) 749-9134, ext. 204.

Jerry Krueger, Ph.D.
Incoming Potomac Chapter President

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Upcoming Meeting: A Tour of the GMU ARCH Lab - January 27

Meeting Date: January 27, 2003

Location: George Mason University ARCH Lab; Room 2073A, David King Hall (Psychology Building), Fairfax, VA

The ARCH (Applied Research in Cognition and Human Factors) Lab is a part of the Psychology Department at George Mason University. The ARCH forms a bridge between cognitive theory and applications. On the theory side, we are involved in research on spoken and written language processing, visual attention, strategic control of basic cognitive processes, modeling (using connectionist, stochastic, and production rule approaches) and the development of computational architectures of perception, cognition, and action. We have applied this theory in domains such as human-computer interaction, aviation, driving, synthetic environments, and computer programming. For this meeting of the POC, we will begin with an overview of the personnel and projects affiliated with the lab. This will be followed by an open house, with posters and demonstrations of some of our current projects.

Schedule:
5:30 – 6:30 Executive Council Meeting
6:30 – 7:00 Socializing Time
7:00 – 8:00 Dinner (Pizza)
8:00 – 8:15 Installation of 2003 Officers
8:15 – 9:00 Opening Remarks and Tour
Cost for dinner:
There is no charge for the dinner (it's free to all attending), and will consist of a variety of pizza, a few salads, and soft drinks.
Reservations:
No one will be turned away at the door, but please RSVP so that we know how much pizza to order. To let us know you are coming, please call John Ruffner at 703-683-8430 x243 or email jruffner@dcscorp.com, no later than noon, Monday, January 27th.
Directions:
To get to George Mason University use the following map links: GMU directions -- http://www.gmu.edu/welcome/Directions-to-GMU.html and to the lab -- http://hfac.gmu.edu/map.html. The only place you can park is in the parking garage, and it's a fairly short walk from there to David King Hall (just next to the Johnson Center).

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Membership News

I am overcome with sadness to have to report that Bob Swezey lost his battle with cancer on Saturday, November 30. This is a very sad time. Bob was most gratified when I told him several times how many people were asking after him. He remains for me a remarkable colleague, friend, and scientist. A memorial service was held on Saturday, December 14, 2002 in Leesburg, VA. In lieu of flowers, a contribution in Bob’s memory can be made to: NCCRA (Robert W. Swezey) 11132 Ventura Boulevard, Studio City, CA 91604 or Lights of Love/Loudon Hospital Center (Robert W. Swezey), 44045 Riverside Parkway, Leesburg, VA 20176.

John Brock

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Free Seminar by Jared Spool at NCI

The National Cancer Institute is resuming its popular Education and Training program at the Communication Technologies Branch. We will begin the 2003 series with one of the most notable names in the usability industry -- Jared Spool, founder of User Interface Engineering. On January 30, from 1-4:30 p.m., Spool will lead a FREE seminar titled, "It's All About Content." The seminar will be held at the Communication Technologies Research Center, 6116 Executive Blvd., 4th floor, in Rockville, MD. You may find this information useful not only to you, but to your colleagues and staff. Please feel free to forward this information to them.

For additional information on the Spool seminar, visit http://usability.gov/uss/01_30_03.html.

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Divisions 19 & 21 Mid-Year Symposium to Again be Held at Fort Belvoir

Once again, Divisions 19 (Military Psychology) and 21 (Applied Experimental and Engineering Psychology) of the American Psychological Association (APA), in conjunction with the Potomac Chapter of the Human Factors and Ergonomics Society, will be hosting APA's Annual Mid-year Symposium March 6th and 7th, 2003 at the Fort Belvoir Officer's Club. The theme for this year's symposium is Measuring and Maintaining Performance in Complex Environments. Historically, the annual mid-year symposium has provided an outstanding forum for presenters and attendees who are interested in research designed to assess human performance on the battlefield, in military and civilian aviation, air traffic control, and other complex work environments. This year there will be special emphasis placed on advances in the measurement of operator performance and human error.

The advance registration fee (before February 18th) is:

March 6th 1200-1600: $25.00
March 7th 0800-1600: $30.00
Both Days: $50.00

Registration after February 18th or on-site is:

March 6th 1200-1600: $30.00
March 7th 0800-1600: $50.00
Both Days: $75.00

Please make your checks payable to APA Division 21 and mail them to:

Richard T. Kelly, Ph.D.
Pacific Science & Engineering Group, Inc.
6310 Greenwich Drive, Suite #200
San Diego, CA 92122

Directions to Fort Belvoir Officers Club:
From Reagan National Airport, drive 11 miles south on Route #1, Richmond Hwy. From Route #1, turn left (East) onto Belvoir Road at the Pence Gate (South Post); stop to obtain visitors' pass. Follow Belvoir Road to 21st Street. Turn left, go 100 yards, turn right onto Belvoir Drive. At the fork in the road, bear left onto Woodlawn Drive to Schultz Circle. The free parking area is to the left of the Officers Club Building.

For more information call:

David Schroeder [Div. 21]: (405)954-6825
Henry Taylor [Div. 19]: (828)686-1010
Jerry Krueger [Potomac Chapter HFES]: (703)768-3421

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Job Opportunities

Human Computer Interface
A.C. Coy
Pittsburgh, PA

Human-Computer Interface positions with the following background: Permanent position/Pittsburgh Pa. $50-60K base salary BOE, BS degree in human-computer interaction, human factors engineering, cognitive psychology, or other HCI-related field Must possess an excellent knowledge of user interface standards, tools, methods, and industry guidelines Will be responsible for researching users' needs and design solutions to meet those needs Will carry out user and requirements analysis, defining a conceptual framework for interfaces, building prototypes and analyzing designs.

Contact:
Gary V. Naranjo
Career Advisor
A.C.Coy
Always on Target
Technical Consulting Solutions
Telephone : 1-800-784-5773 Ext.438
gnaranjo@accoy.com
www.accoy.com

About A.C.Coy:
A.C.Coy provides Technical Consulting Solutions to various concerns throughout the United States. Our service offerings include: contracting, contract to hire and full time placements. For further information on A.C. Coy, please visit our website at: www.accoy.com
.

Human Factors Engineer
Advanced Management Technology Inc.
Arlington, VA

Requirements:

  • Experience in the application of Human Factors and Human Engineering Principles to system design, development, and implementation, specific to federal/government systems.
  • Experience in the use of DoD human engineering standards, handbooks, and guidelines, specifically MIL-HDBK-46855, Human Engineering Program Process and Procedures; MIL-STD-1472, Human Engineering Design Criteria for Military Systems, MIL-HDBK-759, Human Engineering Design Guidelines.
  • Experience in designing the human to system interface in complex systems; participating in the human to system task allocation; developing tasks and procedures, performance of task analyses (including Critical Task Analyses), specifying graphical user interfaces, assessing workload, developing selection and training requirements for system operators and maintainers.
  • Experience in Human Error Assessment.

Preferred:

  • Human factors/human engineering experience specific to FAA systems and the use and application of the FAA Human Factors Design Guide (DOT/FAA/CT-96/1) and pertinent sections of FAA-G-2100F,
  • Electronic Equipment, General Requirement.
  • Experience in ATC systems development and implementation and/or other safety critical systems.
  • Experience developing, managing, and performing Human Factors/Human Engineering Programs related to Federal/government contracts or agencies to MIL-HDBK-46855 requirements.
  • Experience in designing in and assessing systems for personnel safety in accordance with established standards; with applying or identifying the need for the application of OSHA regulations; and obtaining expert interpretation thereof.
  • Experience in designing for safety, maintainability, and accessibility.
  • Experience in Human Factors/Human Engineering research design and data analysis.
  • Excellent written and oral presentation skills.

Contact:

Eric Stringer 1515 Wilson Blvd
Technical Recruiter Suite 1100
Advanced Management Technology Inc. Arlington, VA 22209
eric.stringer@amti.com (703) 841-2262 office
www.amti.com (703) 841-1443 fax

User Interface Specialist
Blackboard Inc.
Washington, DC

Blackboard is the leading provider of Internet software and infrastructure to the e-Education market. Founded in 1997, Blackboard Inc. is the largest Internet software company headquartered in Washington, DC. What began as collaboration with the students and faculty at Cornell University has grown into a user base of more than 3.5 million people. Described by Washingtonian Magazine as "energetic" and "a great place to learn and grow," Blackboard offers a chance to work with innovative technologies and leaders in the field.

Blackboard is seeking a UI Specialist to help design future releases of Blackboard. The User Interface Specialist will be responsible for analyzing, designing, and documenting user interface specifications for a Web-based e-Learning application used by millions of faculty, students, and administrators around the world. This position is a great opportunity to work with a small team and to have a significant impact on end users.

The primary areas of responsibility for this position are:

  • solving complicated workflow issues for new features
  • producing high-quality front end code (html, css, some javascript)
  • acting as a user advocate throughout the entire Engineering lifecycle

Qualifications:

  • Excellent html, css, and javascript skills
  • Previous website development experience
  • At least 2 years experience working on user interface design teams
  • At least 2 years experience in project planning or project management roles
  • Experience with the user perspective in software design and ability to design solutions for usability issues
  • Experience with complicated workflow definition
  • Thorough understanding of new media tools and processes
  • Bachelor's degree

If you are interested in applying for the position, please send your resume both inline and attached as a word document to Donnie Small (dsmall@blackboard.com) with the subject line "UI Specialist DC." A "cover letter" introducing yourself within the email is also appreciated, as are samples of previous work in whatever form.

Human Factors Engineers
Crown Communications, Inc.
Washington, DC

Crown Communications, Inc., a dynamic and growing information technology firm, is seeking 1 - 2 highly qualified Human Factors professionals. Openings are available in the D.C. area. We are looking for people with a minimum of 2 years experience to provide human factors support to developing air traffic control related software. These positions require conducting human factors studies and analysis, rapid prototyping, requirements development, operational test and evaluation, technical writing and interfacing with the customer.

Ideal candidates will possess a minimum of 2 years of experience in computer - human interface design and evaluation. Excellent interpersonal, written and verbal communication skills are essential. Master's degree in Human Factors, Experimental Psychology, Industrial Engineering, or related field is required. Knowledge of the software development process, ability to work well with software developers and rapid software prototyping skills are highly desirable. More senior staff will have proven experience with software development and Air Traffic Control development projects. For junior staff, software development and Air Traffic Control experience is preferable.

For more information about Crown Consulting, Inc. see our web site at http://www.crownci.com.

Competitive salary & excellent benefits. Please send resume. Include salary requirements, salary history and position code to: 202-785-2626, attn: Code DC-HFES-HE, or email in MS format to hr@crownci.com or mail to Crown Consulting, Attn: Code DC-HFES-HE, 501 School Street, S.W. Suite 400, Washington, DC 20024. Principals only. EOE M/F/D/V.

User Interface Designers
Freddie Mac
Summary:
Manage complex infrastructure initiatives (small to medium sized projects and/or portions of large cross partner/departmental projects) and implementation of systems for new products or processes or for the enhancement of current products or processes. Lead complex data collection and analysis activities. Engage in data modeling and research alternatives for the development of business requirements. Analyze business needs and requirements for proposed new business products or processes. Lead conflict resolution and facilitate decision-making. Develop and maintain information and documentation related to developing and modifying business processes and systems. Develop and enhance systems by bringing specific business knowledge to the technical design process. Review system documentation to identify how a system might impact the business application's systems. Interview users to determine their needs. Research processes and compose/write business requirements. Identify and resolve procedural and process problems with applicable business areas. Escalate issues as necessary and facilitate resolution. Develop business and technical subject matter expertise on business applications systems. Address requests from end-users/customers regarding system hotlines, issues and adhoc reports. Prepare and maintain system documentation in accordance with business requirements. Prepare detailed system test cases that adequately represent the business application's needs. Communicate with and coordinate efforts among various team members. Support data conversion activities and assist in the resolution of conversion issues. Interface with ISS to identify business requirements specific to a business product/process and translate the business application's needs into systems requirements. Serve as a link between the business user and members of the technical support team. Job requires a Bachelor degree in Business Administration, Computer Science or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired; five years of business applications experience, including experience with project management tools; and experience with project/product lifecycle management.

Additional Information:
Must have experience with user interface design principles, tools and techniques; understand the UI design lexicon; and have experience designing wireframes. This position will be focused on the design, management and ongoing improvement of a suite of transactional processing screens and corresponding screen requirements to meet secondary mortgage market sourcing and servicing functional requirements. Communication and presentation skills are critical. Ability to understand functional requirements and translate them into screen design is a must.

Manage complex infrastructure initiatives (small to medium sized projects and/or portions of large cross partner/departmental projects) and implementation of systems for new products or processes or for the enhancement of current products or processes. Interview users to determine their needs. Research processes and compose/write business requirements. Serve as a link between the business user and members of the technical support team. Job requires a Bachelor degree in Business Administration, Computer Science or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired; five years of business applications experience, including experience with project management tools; and experience with project/product lifecycle management

Please send resumes to michael_saltzman@freddiemac.com

Human Factors Specialist
Mitretek Systems
Washington, DC

Mitretek Systems is looking for an experienced Human Factors Specialist, preferably with an automotive or transportation background, to support our Intelligent Transportation Systems Program in Washington, D.C. This candidate will help us meet the growing demand for Human Factors support in both vehicle systems and public safety programs. Knowledge of Intelligent Vehicle Systems and technology is desired. Familiarity with automotive safety and regulations and/or public safety issues is a plus.

The candidate selected will be responsible for providing technical support on a variety of issues: intelligent vehicle and crash avoidance subsystems; transit and heavy truck Intelligent Vehicle Initiative programs and field operational tests; and the effectiveness of traveler information systems for traffic management and public safety. Perform human factors analyses and assessments as they relate to operational field tests and planning. Identify and analyze technological problems or risks in design. Document results in reports and presentations. Support other systems engineering studies and tasks as assigned. Establish, develop, and maintain an effective working interface and coordination of technical information with the federal customer and other industry and academia partners.

The successful candidate will have at least a Master's degree in Human Factors or a closely allied field, experience in product development, and/or experience in transportation policy and program management. The candidate must have sufficient breath and flexibility to be able to support multiple programs including planning and evaluation. Knowledge of statistical procedures and experimental design are desired. Candidate must have excellent communications skills and general PC skills.

We offer a comprehensive benefits and compensation package. Please direct your resume to: staffing@mitretek.org; Mitretek Systems, Corporate Recruitment Dept. HFES-12/12. 3150 Fairview Park Drive, Falls Church, VA 22042.
Fax: (703) 610-1952. EOE.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified or other regulated information.

Faculty Appointment
Rehabilitation Engineering R&D Lab
National Rehabilitation Hospital
Collaborative and independent research and development on applications of Virtual Reality methods and technologies to rehabilitation of individuals with disabilities. The setting is a rehabilitation engineering R&D lab with clinical goals, a strong interdisciplinary orientation, and active connections with academic departments of biomedical engineering and experimental psychology at the nearby Catholic University of America. The lab is housed in the Rehabilitation Engineering Service at the National Rehabilitation Hospital, a private not-for-profit 130-bed hospital in northwest Washington, DC. Disabilities that are currently the focus of VR research include stroke, autistic spectrum disorder, and cerebral palsy. A faculty appointment and direct involvement with graduate students is likely.

Credentials:
Required: Applicants must have a Ph.D. in a discipline of engineering, computer science or experimental psychology, with strong capabilities in virtual environment development and related programming; demonstrated capability to conceptualize and implement R&D programs independently and to publish results; high level working familiarity with PCs and graphics work stations; particular specialty knowledge in current VR tools and techniques and their application to medical and research problems; excellent written and spoken communication skills; and a professional commitment to applications of engineering to medical challenges, in particular rehabilitation.
Desirable: Experience beyond graduate school; experience with haptics; knowledge of modeling of human oculomotor control and related optics; demonstrated ability to prepare winning research proposals; strong capabilities in analog and digital circuit design; and a demonstrated ability to carry a product design initiative from conceptualization to prototype completion.

Contact:
Mike Rosen
Director, Rehabilitation Engineering Service
Engineering Research Center on Telerehabilitation
202-877-1960
mjr2@mhg.edu

UI Designer
Q.Know
Reston, VA
Q.Know is looking for a UI Designer to take major responsibility for designing a new class of Windows application. This Designer will work closely with Product management and users to understand user task requirements and will work with Engineering to implement the user interface designs.

Responsibilities:
*Design Windows application user interfaces based on sound HCI principles
*Work with the UI Manager to plan and conduct user research
*Contribute to the definition of Q.Know's UI design guidelines

Qualifications:

*BS/MS in human factors, cognitive psychology or other social science
*Three years of customer-facing Windows UI design experience
*In-depth knowledge of HCI principles, user-centered design methodologies, design tools, industry and platform standards/trends and the application development process
*Team player with strong communication skills
*Knowledge of or work experience with UML is a plus but not required
*Graphic design skills a plus but not required

This UI Designer must be a serious HCI professional who can contribute significantly to the evolution of Q.Know's product line. Experience in website information architecture is not a qualification for this position.

Q.Know is located in Reston, VA.

Contact:
Lillian Christman
UI Manager
Q.Know Technologies, Inc.
Lchristman@qknow.com

Human Factors Engineer/Ergonomist/Industrial Engineer
Resource Consultants, Inc.
Vienna, VA
Support the US Postal Service human factors/ergonomics program in assuring worker physical and emotional well being. The objective is to provide ergonomic studies and service in the design of automation, mechanization, equipment, computer systems and workplace environment. Employees will conduct ergonomic evaluations, reviews and cross-national field tests. Conduct detailed analysis of accident/injury data and detailed reports including total lost work-days due to injuries, total reportable for the National, area and cluster areas. Identify data by causes-equipment, craft, type of injury, etc. Prepare human factors and ergonomic reports and analysis of workplace processes and equipment evaluations. Travel as directed to off-site locations to collect information and conduct studies and analysis.

Seeking experienced Human Factors Engineers/Ergonomists to conduct safety and accident/injury data analysis, and support ergonomic and applied anthropometrics analysis. Masters degree in Ergonomics or Human Factors Engineering is required but extensive work experience may be substituted in some cases. Undergraduate should be in Mechanical Engineering, Industrial Engineering, Psychology, or Biology. Minimum of 3 years physical application experience of ergonomics and experience/education in biomechanics, applied anthropometry and human/computer interaction is required. Top candidates will be certified by the Board of Certification in Professional Ergonomics; certified as Ergonomics Safety Technicians (CET) from the National Association of Safety Professionals or posess similar certification.

Must be able to obtain US Postal Service security clearance which includes periodic drug screening and background check.

Contact:
Linda Malloy
Recruiting
RCI
571 226 5083
www.resourceconsultants.com

User Interface Designer/Web Interaction Specialist
SRA International
Fairfax, Virginia
SRA International has some challenging opportunities for User Interface Designers in its Knowledge Discovery Solutions practice. This practice supports a market and trading analysis system used by NASD Regulation. These positions are located in Fairfax, VA.

Candidates should possess a BS in CS or a related field and at least 5 years of related experience. Position requires:

  • Fluency in existing and emerging web technologies pertaining to user interface design and information delivery (streaming media, xml, dhtml, etc).
  • Ability to conceptualize and visualize information, interface design, information design, html development, heuristics, usability/cognitive engineering.
  • In depth understanding of software development from the information architecture/user interface perspective.
  • Must be familiar with software development.
  • All candidates must be authorized to work in the United States. Position requires travel to California.

SRA is a privately held information technology firm that provides systems integration, consulting, and eBusiness and eGovernment services and solutions tailored to government and commercial client needs. We specialize in Internet systems development, systems and software engineering, network integration and management, information security, enterprise systems management, knowledge discovery, and e-mail management systems.

Fortune Magazine recently chose SRA as one of the "100 Best Companies to Work For" and Business Week has named SRA as one of the leading private information technology companies for the second consecutive year. Founded in 1978, SRA serves clients from its headquarters in Fairfax, VA, and across the United States. Our staff of more than 1,900 talented and dedicated people carry out the company's commitment to high-quality work, honesty and service, and customer satisfaction.

Should you be interested in this opportunity, please forward your resume to Judy_Whipple@sra.com

Judy L. Whipple Voice: (540) 972-4229
Sr. Staffing Consultant Email: Judy_Whipple@sra.com
SRA International http://www.sra.com/

Anthropologist or Human Factors Specialist
SS8 Networks, Inc.
Rockville, Maryland
SS8 Networks is looking for a versatile Anthropologist or Human Factors Specialist to join our team in Rockville, MD.

As a member of the human factors group, you would be involved with:

  • Designing user interfaces for telephony products, including touchtone, speech recognition, and GUI or web interfaces.
  • Providing human factors consulting services to customers.
  • Designing and conducting field studies during which people are
  • Observed using products in natural, real-world settings.
  • Designing and conducting usability tests on prototypes and existing products.
  • Writing research reports and white papers.

Skills needed:

  • Ability to work well with customers.
  • Ability to design user interfaces and conduct usability tests.
  • Ethnographic research skills.
  • Experience designing user interfaces in a team environment.
  • Excellent verbal and written communication skills.
  • Ability to persuasively demonstrate benefits of a new design to engineers and product managers.

Background:
Degree in Anthropology, Human Factors, or related field plus 5 years of relevant experience. A graduate degree is desirable.

Please send cover letter, resume, and writing sample to:
Chris Pax
Manager, Human Factors
SS8 Networks, Inc.
1375 Piccard Drive, Suite 150
Rockville, MD 20850

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Humor Me!

Signs:

Over a gynecologist's office: "Dr. Jones, at your cervix."

On a plumber's truck: "We repair what your husband fixed."

On the trucks of a local plumbing company in NE Pennsylvania: "Don't sleep with a drip. Call your plumber."

Pizza shop slogan: "7 days without pizza makes one weak."

Outside a muffler shop: "No appointment necessary. We hear you coming."

In a veterinarian's waiting room: "Be back in 5 minutes. Sit! Stay!"

Door of a plastic surgeon's office: "We can help you pick your nose!"

On an electrician's truck: "Let us remove your shorts."

In a non-smoking area: "If we see smoke, we will assume you are on fire and take appropriate action."

On a maternity room door: "Push. Push. Push."

At an optometrist's office: "If you don't see what you're looking for, you've come to the right place."

In the front yard of a funeral home: "Drive carefully. We'll wait."

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Officers

President
John Ruffner
DCS Corporation
Phone: (703) 683-8430 x243
Email: jruffner@dcscorp.com

Past President
Dino Piccione
Federal Aviation Administration
Phone: (202) 366-0128
Email: dinopicione@faa.gov

President-Elect
Jerry Krueger
The Wexford Group International
Phone: [O] (703) 749-9134; [H] (703) 768-3421
Email: JerryKrueg@aol.com, or gkrueger@thewexfordgroup.com

Secretary
Colleen Donovan
Federal Aviation Administration
Phone: 202-267-3313
Email: colleen.donovan@faa.gov

Past Secretary
Susan Evans
Evans Incorporated
Phone: (703) 281-1445
Email: sevans@evansincorporated.com

Secretary-Elect
Tom Mayfield
Evans Incorporated
Phone: (703) 281-1445
Email: tmayfield@evansincorporated.com

Treasurer
Ben Somberg
Resource Consultants Inc.
Phone: (571) 226-5092
Email: bsomberg@resourceconsultants.com

Past Treasurer
Kris Knutson
National Institute for Neurological Disorders and Stroke
Phone: (301) 435-6624
Email: krisknut@msn.com

Treasurer-Elect
Jim Fullbrook
DCS Corporation
Phone: (703) 683-8430
Email: jfulbrook@dcscorp.com

Directors-at-Large
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
Email: j.i.laveson@ieee.org

Doug Griffith
Veridian Systems Division
Phone: (703) 803-0100 x4120
Email: dkgriffith@erols.com

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Committees

Awards
Tyson Rose
IBM
Phone: (301) 240-3237
email:ctrose@us.ibm.com

Membership/Directory
Michael Eidelkind
TRW
Phone: 703-575-0782
email: Michael.Eidelkind@trw.com

Newsletter
Dick Horst
UserWorks, Inc.
Phone: (301) 431-0500
email: dhorst@userworks.com

Student Affairs
Vacant

Phone:
email:

Public Affairs/Corporate Membership
vacant

Phone:
email:

Program
vacant

Phone:
email:

WebMaster
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org

Local Arrangements
Don Weitzman
TRW
Phone: (202) 385-7792
email: don.ctr.weitzman@faa.gov

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Program Announcements

Recent Meetings:

September, 2001
Heather Crombie: "UI Design for Online Services"

October, 2001
Tour of the Boeing Joint Strike Fighter Cockpit Simulator
Tour of America Online’s Usability Labs

November, 2001
Hal Hendrick: "Ergonomics Around the World"

January, 2002
Wai-Tat Fu: "Internet Research Recently Conducted at XEROX Palo Alto Research Center."

February, 2002
John Hansmann: "Emerging Human Factors Issues in Aircraft Cockpits, Automobile Cockpits, and Air Traffic Control"

April, 2002
Whitney Quesenbery: "Designing Usable Search Interfaces: The Good, the Bad, and the Ugly"

July, 2002
Tour of UserWorks, Inc.

September, 2002
Jared Spool: "User Interface Engineering"

October, 2002
Ben Shneiderman: "Leonardo’s Laptop"

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