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Newsletter

Updated: January 25, 2001

Click here for Back Issues of The User's Perspective


January '01 Volume 36 Number 1

The Users' Perspective

http://www.erols.com/hfespoc

INSIDE
The President's Corner
Time to Vote: See 2001 HFESPOC Ballot Herein
February Meeting: Dino Piccione and John Ruffner on Driving With Night Vision Devices
December Meeting Featured Sue Archer Relating a Modeling Success Story
Division 21 Mid-Year Meeting is Back Again
Joint DC-CHI and DC-STC Usability SIG Meeting to Feature Ginny Redish
FDA Satellite Conference: Integrating Human Factors Engineering Into Medical Device Design…
Job Opportunities
Humor Me!
2001 HFESPOC Ballot
Officers
Committees
Program Announcements

The President's Corner

I n my view, the year 2000 Presidential Election fiasco provides a paradigm case of what is wrong with our profession and the public’s perception of our profession. There was no satisfactory solution to the Florida election fiasco. Although George W. Bush was declared the winner, some Democrats feel that they were robbed. Although the Republicans have a winner, some would argue that the victory is tainted. Of course, had Al Gore been declared the winner, the situation would be reversed, and it would be the Republicans feeling that they had been cheated and the Democrats with a winner with a tainted victory. If the ballots remain available, then there undoubtedly will be post mortem studies of the Florida election. However, such post mortem studies might yield different results contingent on what types, dimpled, whatever, of ballots were counted.

Of course, there is no reason to be in this situation if the appropriate technology properly designed is used. The problem is not localized to Florida. Punch card machines are used in 37 percent of the voting precincts nationwide. Scan cards, which can also produce ambiguously marked ballots, are used in 25 percent of the precincts. Thus, 62% of the precincts were potentially vulnerable to the problems experienced in Florida. Lever machines are used in 22 percent of the precincts. Paper ballots are used in 3 percent of the precincts. Of course, the actual percentage of paper ballots used is higher as absentee ballots are paper. Only seven percent of the precincts use a keyboard or touch screen to record their votes, which are stored and tallied on a computer. So in my view, only seven percent of the voters are provided with appropriate technology to exercise their "most precious right."

I have become profoundly depressed watching the proceedings on television. There is the endless parade of representatives of each side spinning their version of the story. A few historians occasionally appear to provide perspective. And, of course, there are lawyers, an endless stream of lawyers, with an occasional judge thrown in. I think I have seen a couple of technologists who have expressed the opinion that the punch ballot technology, the technology employed by 37 percent of the precincts, is hopelessly out of date. I have yet to see a human factors or usability expert. I find that a tad ironic given that the faulty interface is the source of the entire problem.

But, then, is that not the way society works? The tendency is to take recourse to the courts rather than to remediate problems or potential problems in the first place. Lawyers do not have to explain what they do. We, on the other hand, seem to be explaining constantly what we do and why it is needed. There seems to be little evidence that anyone is listening, though.

To date, I have read of one call for electronic voting and that was in Connecticut. Two of their elected officials proposed that a portion of the state’s budget surplus be set aside to replace its mechanical voting machines with a uniform electronic system. I hope there have been many similar proposals that I have missed. I would also hope that there would be a call for usability guidelines for voting. I doubt that this hope will be realized.

Of course, the obliviousness of the public to human factors is long standing. A key question is to what extent are we responsible for failing to make ourselves visible. The Cognetics Corporation issued a press release titled "Usability Testing Might have Saved Millions and Changed History." The Usability Professionals’ Association issued a press release to the effect that simple usability procedures should be routine and could have avoided the fiasco. The American Psychological Society published an article, "Human Factors and the Palm Beach Ballot," [Baron, J. Roediger, III, and Anderson, M.C., Observer, 13, 5-7]which argued for behavioral testing. Our editor, Dr. Dick Horst, contacted the Human Factors and Ergonomics Society and was told the following:

There will be three articles about this in the December Bulletin, now in production. One of these is a statement from HFES President Bill Howell stating the Society's position ("After considering both perspectives, the HFES Executive Council and current president decided not to rush into print with a corporate position statement on this particular ballot--although some EC members favored doing so--in favor of the more deliberate approach.") Another is a call for proposals for a special session at next year's meeting on ballot design. The third is a historical perspective from HFES Fellow Keith Hansen, who was involved in ballot design issues in the 1980s.

Out of a sense of profound personal frustration, I am offering some guidelines. Feedback would be most welcome. We do need to do something substantive and to do it in a timely manner.

Ballot Guidelines

1.  Electronic ballots using a touch screen or keyboard are by far the most accurate and efficient means of collecting and tabulating a vote. These ballots should provide feedback to the voter regarding the candidates and options that were chosen.

2.  The design and display of the ballot should be unambiguous so that candidates and options can be selected clearly. Pilot testing of ballots with representative samples of voters is strongly recommended.

3.  The order of the candidates and options on the ballot should be counterbalanced so that the order of names of a set of candidates or options occurs equally often at each position. This counterbalancing procedure removes positional biases. It also distributes evenly any sources of error that might be operating. This counterbalancing can be done across voting machines.

I welcome your comments and ideas. I can be reached at 703 803 0100 x4120 or dkgriffith@erols.com.

Doug Griffith, President, HFESPOC

Top of Newsletter


Time to Vote: See 2001 HFESPOC Ballot Herein

And speaking of ballots, … The ballot for remaining Potomac Chapter elective positions to be filled for Year 2001 is presented near the end of this newsletter. Thanks to those members who have agreed to serve. Note that these positions are to fill slots on the Executive Council for Y2001, prior to those individuals assuming their additional responsibilities in Y2002. Please return your ballots to Doug Griffith in a timely fashion, i.e., prior to the February 6 meeting, so that the results can be announced at the meeting.

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February Meeting: Dino Piccione and John Ruffner on Driving with Night Vision Devices

Meeting Date: Tuesday, February 6, 2001

Speakers: Dino Piccione and John Ruffner

Dino Piccione. Human Factors Engineer in the Office of the Chief Scientific and Technical Advisor for Human Factors in the Federal Aviation Administration.
Dino is the human factors coordinator for the development of air traffic control systems and participates in the analysis of operational needs for the ATC community. In his life before government service he was a human factors engineer at DCS where he participated in studies associated with ground and aviation applications of night vision devices. He was a human factors specialist on flight test teams for Army Aviation systems while at Essex Corporation, and applied human factors in the design of helicopter cockpits while at Boeing.

Dr. John Ruffner. Human Factors Engineering Psychologist, DCS Corporation.
John has been with DCS Corporation for the last seven years. Prior to that he was a Principal Scientist for Anacapa Sciences at the Army Aviation Center at Fort Rucker, AL, and an Assistant Professor at the University of Missouri. His work has focused on human factors research and development and test and evaluation (RDT&E) on night vision devices (NVDs), crew station design, head/helmet-mounted and cockpit displays, symbology, and training. He has recently conducted RDT&E on the application of NVD’s for night driving is currently developing PC-based night vision goggle training.

Topic: Driving with Night Vision Devices: A (Thin) Link to Air Traffic Control

The ability to drive safely and effectively at night or under conditions of reduced visibility is a concern for both the civilian and military communities. Advances in night vision technology have the potential for increasing the safety and effectiveness of night driving. Similarly, the Air Traffic Control community may be able to benefit from the use of this technology to monitor movements on the airport surface. Night vision technology generally is classified as either image intensification (I2) devices that amplify available light or thermal devices that rely on interpretation of the temperature differences of objects and the thermal signature of the visual scene. With this increased capability comes the requirement to manage risks and provide suitable training. In this presentation, we will summarize the findings of two related research efforts we performed for the U.S. Army to evaluate thermal and I2 night vision driving devices and to develop night vision device driver training. The first effort, which consisted of a series of linked studies known as "Driving Miss Bradley", provided the Army with objective and subjective data on driver performance with I2 and thermal devices. The data from this program helped the Army make decisions on how to write a system specification to reduce system cost without sacrificing driver performance, gain an understanding of how drivers use night driving devices in an operational setting, and determine the areas where training is needed to enhance safety and reduce risk. The second effort, known as the "Development of the Night Driving Training Aid (NDTA)", met a critical training deficiency by developing a low cost computer-based trainer for aided night driving knowledge and skills. The NDTA is currently under consideration for adoption by the Army and National Guard. We also will discuss how findings from these studies can be extended to civilian driving and Air Traffic Control operations to reduce delays during low visibility conditions.

Time:
5:30 to 6:00 p.m. Executive Council Meeting—Lamplighter Lounge (Inn)
6:00 to 6:45 p.m. Social Hour (cash bar)—Back Room in the Main Dining Room (Fife & Drum)
6:46 to 8:00 p.m. Dinner—Back Room in the Main Dining Room (Fife & Drum)
8:00 to 9:00 p.m. Speaker—Back Room in the Main Dining Room (Fife & Drum)
Location:
Ft. Myer Officers’ Club
Arlington, VA
703-524-7000
Cost:
$15.00 for Members and Associates of HFESPOC
$10.00 for Student members of HFESPOC
$20.00 for non-members
Reservations:
If you plan on attending please contact Doug Griffith by 5:00 PM, Monday, February 5.
dkgriffith@erols.com
703 803 0100 x4120
When responding, please provide your selected entrée from the following:
  • Salmon
  • Chicken
  • Prime Rib
(Note: Our experience in the past is that the actual entrees might change, so basically you are making a choice among fish, poultry, or beef. Our experience has also been that whatever the entrees were, they were quite good.)
Directions:
From Route 66, take the Rosslyn exit; go to the second light and turn right onto Ft. Myer Dr; see below.
From Route 395, take the Ft. Myer exit; go 300 yards and take the off ramp to Ft. Myer; see below
From the 14th St. Bridge; cross the bridge into VA and take the Washington Blvd. Exit; from Washington Blvd, take the Ft. Myers exit; see below
Take Ft. Myer Dr. to where it dead ends at the wall outside Arlington Cemetery. The gate to Ft. Myer will be within sight from there. You will need to show a photo ID to the guard at the gate. Proceed to the Officers' Club by driving up the hill, past the Parade Ground on the right, and then past the tennis courts on the right. Turn right into the parking lot just beyond the tennis courts. The Officers’ Club is the building next to the swimming pool.
Supplemental Directions:
There are two gates into Ft Myer. If you enter Ft Myer via Washington Blvd (from 395 or 14th street bridge) once you pass the gate/guard, make a left at the first stop sign (a base chapel is at this intersection). Continue on this street until you come to a T in the road (about 1/2 mile). A wrought iron gate into Arlington Cemetery (and chapel) will be on right, residential housing on left. Make a left at the T and at the first and only stop sign (about 200 yards) you will come to another T. The O club is directly in front of you at the T. Parking is to the right (lot is visible) or left (not visible until one turns).
Metro Travelers:
Should you be unable to drive please contact Doug Griffith, dkgriffith@erols.com, 703 803 0100 x4120, and see if alternative arrangements can be made.
We might be able to arrange your pickup from the Rosslyn Metro Stop.

Note – We have a standing offer to Student Members of the Chapter: Dinner at a monthly meeting FOR FREE if you write up a synopsis of the meeting for publication in the Newsletter. Contact the Newsletter Editor when interested.


Top of Newsletter


December Meeting Featured Sue Archer Relating a Modeling Success Story

Sue Archer speaks to the Potomac ChapterSue Archer [photo on left] is the Director of Operations at Micro Analysis & Design and is based in Denver, Colorado. Our President-Elect, Dino Piccione, knew that Sue would be in the area in December and asked her if she would be willing to speak. Fortunately, she agreed. On December 12 she related a success story of actually making a model of the human interaction with systems models over an HLA (High Level Architecture) network. The basic question being addressed here was how can models of the human operator be integrated with models of the total system. As this work was funded by the Air Force Research Lab, the systems in question were Air Force systems. Of course, many of the issues here are in the domain of computer science. They are difficult, and were addressed by Sue, but the focus of this review is on the relevance of the work to Human Factors and system design.

The success story discussed was the Combat Automation Requirements Testbed (CART). The challenge addressed was the communication between the model of the human and the hardware/external environment model. What was being modeled was goal-oriented human performance in a combat aircraft flying in a dynamic environment with realistic threats. Thus, the performance of a pilot performing a mission was being modeled in which the pilot attacked and took evasive measures. The simulated human reacts to cues from the environment, and issues control actions to affect the mission.

Chapter President, Doug Griffith, presents Sue Archer with the coveted Chapter coffee mugCART is used by system designers and human factors engineers to run simulations to assess how system design impacts pilot performance. It is a simulation model of a pilot flying what once was a human-in-the-loop simulator. Characteristics of the pilot, e.g., fatigue, can be varied to assess how the condition of the pilot affects overall system performance. On this basis, design changes can be identified and evaluated ithout having to recruit pilots or having to leave the ground. Moreover, design changes can be rapidly configured and evaluated. CART is proving to be an effective means through which human factors and Human-Systems Integration team members can make a difference in system design in the era of Simulation-Based Acquisition (SBA). There was even a serendipitous result in which the simulation identified a long-standing training shortfall.

In the photo above, Chapter President, Doug Griffith, presents Sue Archer with the coveted Chapter coffee mug.

In addition, there is the general capability to take other simulations of human cognition and plug them into the model of human interaction. They are currently doing this with ACT-R. Thus, there is the prospect of taking models developed in the course of basic research and incorporating them into applied environments.

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Division 21 Mid-Year Meeting is Back Again

Once again, the Potomac Chapter is a co-sponsor of the Joint Mid-Year Meeting of Division 21 (Engineering Psychology) and 19 (Military Psychology). The meeting will take place at the George Mason University Center in Crystal City on March 1-2, 2001. As you can see in the following agenda, we shall be hosting a dinner the evening of March 1st, featuring D.J. Imbs of the MANPRINT office as speaker. The tour Friday afternoon of the National Capital Area Medical Simulation Center also promises to be another highlight. It will feature the latest in training technology and concepts in the medical arena. Although the dinner can be attended apart from the meeting, only meeting participants will be able to take the tour. The capacity for the tour is limited, so send in your registration at your earliest convenience.

Division 21/19 Mid Year Meeting

Agenda

Thursday, March 1, 2001

1:00pm - Introductory Comments and Welcome

  • Robert W. Swezey -- President, Division 21
  • Janice Laurence -- President, Division 19
  • Dino Piccione -- President, Potomac Chapter (HFES)
  • Doug Griffith -- Mid Year Meeting Co-Chair

1:30pm - Keynote Address

  • Henry L. Taylor -- University of Illinois. "Evaluating the Effectiveness of Training Devices and Simulators"

2:15pm - Invited Presentations

  • Robert Holt & Deborah Boehm-Davis -- George Mason University. "Training Rater Reliability: A Case Study"
  • Eddy Llaneras -- Westat, Inc. "Realizing the Potential of Training & Simulation in Surface Transportation: Current State and Future Directions"
  • James Ballas -- Naval Research Lab. "Virtual Audio Environments for Training and Simulation: What You Can’t Do with a Gaming PC"
  • Doug Griffith -- Discussion

6:00pm - Cocktail Party and Dinner; Hosted by Potomac Chapter (HFES) [The Cocktail Party will be a Cash Bar. There will be an additional charge for those attending dinner.]

  • Speaker D. J. Imbs -- MANPRINT Office

Student Paper Poster Session; Hosts: Janice Laurence -- Naval Postgraduate School and James Hitt -- Univ. of Central Florida

Friday, March 2, 2001

9:00am - Symposium - Training and Simulation in Military Labs

  • Dee H. Andrews -- Air Force Research Lab
  • James Templeman -- Naval Research Lab. "Developing Natural Use Interfaces for Dismounted Combat Simulators"
  • Stephen Goldberg -- Army Research Institute
  • J. Dexter Fletcher -- Institute for Defense Analyses. "The ADL Initiative: What It Is and Why"
  • Discussant – J. Dexter Fletcher

11:00am - Invited Presentation

  • M. Sue Bogner -- Institute for the Study of Medical Error – "Simulation: A Path to the Why of Medical Error"

1:00pm - Tour

  • National Capital Area Medical Simulation Center - Uniformed Services University

4:00pm – Adjourn

Location – GWU Education Center, Crystal City, VA

Advance Registration (by 15 February ’01)
Day 1 - $25
Day 2 - $30
Both Days - $50

On-Site Registration
Day 1 - $30
Day 2 - $50
Both Days - $75

In both cases student’s receive 50% off.

Make out checks to
APA Division 21
Send Checks to
Doug Griffith
Veridian Systems
14150 Newbrook Drive
Suite 300
Chantilly, VA 20151-2223
For more information contact Doug Griffith at
703 803 0100 x4120
dkgriffith@erols.com

Top of Newsletter


Joint DC-CHI and DC-STC Usability SIG Meeting to Feature Ginny Redish

DC-CHI's February meeting is a joint one with the DC's STC Usability SIG, and it's scheduled for Wednesday, February 7. The speaker is Ginny Redish, Ph.D.,who has been working with private companies and government agencies as a consultant in usability and documentation since 1992. The topic of her talk is "Structuring Your Documents to Maximize Reuse," and the meeting location is Hughes Network Systems in Gaithersburg, MD.

A major topic among information development managers these days is Single Sourcing – i.e., writing information once and using it many times. Structured documents are critical for single sourcing. In this program, Dr. Redish will explore what is meant by structuring documents, why structuring is useful, and some of the concerns that writers have about structuring documents.

Even if you aren't yet considering single sourcing, you'll find that structuring documents is an extremely useful, time-saving technique. It works in traditional publishing and is useful for individual writers in any situation where they have to create the same type of document many times. It is essential for teams of writers who are contributing parts to a large document or to a set of documents. Single sourcing is good for companies because it creates a consistent look and feel throughout a document set; this promotes an image of competency.

Advance online reservations are required by Friday, February 2. Please visit the DC_CHI web site (http://www.acm.org/dc-chi/Meetings/february2001.html) for important details about this meeting, including:

  1. background information on Ginny Redish;
  2. how to make your online reservation;
  3. location and directions;
  4. dinner information, including menu selections;
  5. contact information for the STC person who is handling the logistics for this meeting.
Please note that the agenda for the evening is slightly different from DC CHI's usual meeting timeframe:
Registration - 6:00 - 6:30 pm
Dinner - 6:30 - 7:00 pm
Program - 7:00 - 8:30 pm

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FDA Satellite Conference: Integrating Human Factors Engineering Into Medical Device Design…

A live satellite teleconference -- 14 February 2001, 1-3 pm EDT
For more information: Visit http://www.fda.gov/cdrh/Useerror/Teleconference.html

This FDA sponsored teleconference will focus on the role of the medical device industry in reducing errors involving medical device use ("use error"). It will describe how and why medical device manufacturers should integrate human factors engineering into their design processes to address use error. Using a case study format, a panel of experts will discuss techniques for incorporating human factors engineering into the design of a medical device.

The importance of human factors in medicine was underscored by the release of the National Academy of Sciences' Institute of Medicine report on medical error, "To Err is Human," (http://books.nap.edu/books/0309068371/html/index.html).

This report found that, in hospitals alone, medical errors of all kinds kill between 44,000 and 98,000 people a year. This coupled with the increased use of devices by patients underscores the importance of designing medical devices so that they can be used safely and effectively in the hands of actual users.

For more information, contact:
Jay Crowley
Human Factors Engineering Group
Food and Drug Administration
CDRH/OHIP/DUPSA
1350 Piccard Drive, HFZ-230
Rockville, Maryland 20850
Phone: 301-594-1161
Fax: 301-594-0067
E-mail: jjc@cdrh.fda.gov
Visit us at http://www.fda.gov/cdrh/Useerror

Top of Newsletter


Job Opportunities

Independent Contractors with Usability and Graphic Design Skills
America OnLine
Dulles, VA
AOL anticipates a need for independent contractors with Usability & Graphic Design skills in the near future. The emphasis is usability skills in creating a design, not testing. The graphic design skills are desired to illustrate design ideas. No advanced Photoshop or illustrator skills are required, but proficiency in these or other similar tools is critical. These temporary positions would be for projects that may last from 1 week to 10 weeks or more. We are interested in local contractors as we'd like them to be located in our offices in Dulles Virginia for the duration of their projects.

If you are interested please send your resume to the contact information below. Soft or hard copies are acceptable. Please send links or samples of your work.

Contact:

Heather Crombie 22070 Broderick Drive
AOL Dulles, Virginia 20166
Sr. UI Designer hacrombie@aol.com

Scientific and Technical Advisor for Human Factors
Air Traffic Services Human Factors Specialist
Federal Aviation Administration, Washington, DC
The FAA’s Office of the Chief Scientific and Technical Advisor for Human Factors (AAR-100) is seeking applicants for a Scientific and Technical Advisor for Human Factors position. The person selected for this position serves as senior advisor to the Chief Scientist for Human Factors and as Deputy Division Manager for AAR-100, providing highly specialized advice and guidance in all human factors research and development programs for the FAA. This senior advisor/manager assists and advises the Chief Scientist and other senior FAA management officials on human factors issues such as computer-human interface for air traffic control, controller/aircrew interface, aircrew performance, cockpit resource management, flight training, aviation maintenance training, aeromedical research, and procedures for security personnel. As Deputy Division Manager, the individual assists the Chief Scientist in defining and evaluating the agency’s human factors related scientific and technical activities, and makes recommendations on the basis of state-of-the-art scientific and technical expertise. The incumbent performs a broad range of managerial and supervisory duties, and strategically plans for, acquires, delivers, markets, and continuously improves the human factors services provided by AAR-100 in a manner which ensures that all activities are both cost-effective and responsive to customer needs.

Basic requirements include a degree (advanced degree preferred) in human factors, industrial engineering, behavioral science, or related disciplines, or a combination of education and experience that provides the applicant with the knowledge of one or more of the disciplines equivalent to a major in the field, or four years of experience that demonstrates that the applicant has acquired knowledge of one or more of the disciplines equivalent to a major in the field. Applicants must demonstrate expertise in the field of human factors, experimental psychology, industrial psychology, or ergonomics, and must have experience in managing human factors research and acquisitions programs. In addition, applicants must demonstrate one year of specialized experience which is directly related to the work of the position and which equips the applicant with the knowledge, skills, and abilities to perform the duties of the position. Key factors to be considered are: (1) Ability to lead change; (2) Ability to lead people; (3) Results driven orientation; (4) Business acumen; (5) Ability to build coalitions and communicate; and (6) In-depth knowledge and expertise in designing, implementing, and managing human factors programs. Applicants must be US citizens.

For vacancy information and application forms, please see the FAA’s World Wide Web site at http://jobs.faa.gov or call (202) 267-8012.


Information Architect
iXL
Vienna, VA

Job Description: Designs user-centered Web-based and multimedia solutions for iXL clients, including applying user-centered analysis and evaluation techniques to determine effective design specifications.

Company Description: iXL offers a comprehensive set of strategic Internet services and creates lasting business partnerships. We offer a full range of interactive and multimedia services which can assist any business in creating a solid interactive media foundation. Our reputation for customer service and client satisfaction is unequaled in the new media industry. We are looking for highly motivated people who want to work for the fastest growing and most exciting new media company in America. For more information about iXL, please see our Web site at http://www.ixl.com.

Minimum Qualifications:

  • Bachelor's degree + 5 years experience in related field
  • Experience with leading clients through the definition and design phases of Web and multimedia projects
  • Experience determining requirements, writing design specifications, and prototyping
  • Strong interpersonal skills: communication, leadership ability, ability to follow instructions, attention to detail, and positive attitude
  • Experience in user and task analysis, solution architecture and user interface design, including organization of information and navigation rules is required.

Preferred Qualifications:

  • Master's degree in related field + 3 years experience
  • Experience designing user interfaces for E-Commerce solutions
  • Knowledge Management Systems
  • Automated Procurement Systems or other interactive business applications.

Contact:

Kristin Krahl, Information Architect 703-848-2700
iXL-DC kkrahl@ixl.com
1919 Gallows Road, 10th floor
Vienna, VA 22182

Cancer Research Training Award Fellowship
National Cancer Institute’s International Cancer Information Center
Bethesda, MD
The Usability Office of the National Cancer Institute's (NCI) International Cancer Information Center announces a Cancer Research Training Award (CRTA) Fellowship. The Fellow will assist in a wide range of usability design and testing activities including: identifying user groups and designing data collection instruments; creating user interface designs and prototypes for cancer Web sites and other health communication technologies; designing and conducting usability tests at various stages of the development process at testing facilities across the country; analyzing and reporting test results; and developing usability guidelines.

Applicants should hold a graduate degree in human-computer interaction, cognitive psychology, communications, human factors, education, or information dissemination with an emphasis on electronic information transfer and user interface design and engineering. Fellowships are awarded for an initial 2-year period, with potential for renewal up to 5 years. Fellows receive a stipend commensurate with his or her education and experience ($22,000 - $27,000). Benefits include health insurance, paid Federal holidays, and travel when appropriate. Fax (301-480-8105) or mail resume, a statement of interest explaining why you are interested in the CRTA Fellowship program, and three references to:

Sanjay Koyani
National Cancer Institute NCI IS AN EQUAL OPPORTUNITY EMPLOYER
9030 Old Georgetown Road
Bldg. 82, Room 103 B
Bethesda, MD 20814

Consultant (Ergonomics Analyst)
Susan Evans & Associates, Inc.
Vienna, VA

Susan Evans & Associates, Inc. is a Management Consulting firm based in the Washington, DC metropolitan area specializing in business processes improvement, human-centered information management solutions, and ergonomics program management services. Our clients include Ford Motor Company, General Motors, the International Monetary Fund, and the Social Security Administration.

Duties: SEA is searching for graduates and post-graduates with a human factors and/or information technology background to assist the Company Analysts in designing and managing their Client ergonomics programs. Related activities include assisting in the analysis of business processes, collecting and analyzing data from user-oriented design sessions, gathering functional and technical requirements, understudying the user advocate during the software development cycle, and helping to guide clients through the implementation of new business processes and software applications.

Basic Qualifications: Candidates must have a Bachelors degree in a related field and show aptitude in the fields of industrial ergonomics and safety, human-computer interaction, or information design. In addition, candidates must demonstrate analytical and oral communication skills, document writing and editing skills, and well-developed interpersonal skills. Candidates must be able to work comfortably in cross-functional teams and have good problem-solving skills. Candidates should show proficiency with the Microsoft Office suite of software.

Post-Grad Qualifications: MA/MS in Human Factors, Ergonomics, HCI, User-centered Design, Information Science, or related field, and some experience in one or more of the following areas: usability testing; interface design: the application of user-centered design theory and methods; design session facilitation; project management; instructional design; technical writing; requirements gathering; process and data modeling; database management.

Salary: Commensurate with experience. Outstanding benefits, including medical, dental and vision care, insurance, 401(k) and matching contributions.

When Available: Immediately
Employer's URL: www.sea-home.com
How to Apply: Send resume and cover letter to:

Human Resources tel. 703-281-1445
Susan Evans & Associates, Inc. fax. 703-281-1472
301 Maple Avenue, West e-mail: evanss@sea-home.com
Suite 602
Vienna, Va 22180

Human Factors Engineer
Sverdrup Technology, Inc.
Dumfries, VA

The Sverdrup Technology CSLE Team (supporting MACORSYSCOM) near Quantico, VA is currently seeking an individual to support the Marine Warfighter in the following area:

HUMAN FACTORS SUPPORT: BS with 10 years experience in the Human Factors area or MS with 8 years experience in the Human Factors area.

Demonstrated experience providing technical leadership and expert guidance to ensure integration of human factors elements into evolving design; implementing programs to provide standardization of practices compliant with DoD guidance; conducting operator/maintainer capabilities assessments; and providing biomedical and safety analysis in the development of visual displays and instrumentation. Familiarity with modeling and simulations tools (e.g., JACK and Ergo) is also desired.

If you are interested in joining the Sverdrup CSLE Team and possess the necessary credentials and experience, mail, email, or fax your resume for confidential consideration to:

Sverdrup Technology, Inc.
Attn.: Ms. Catherine Cook
234 S. Fraley Blvd., Suite 100
Dumfries, VA 222026
fax 703-445-9876
email: cookcg@sverdrup.com

Equal Opportunity Employer (M/F/D/V). All positions will be subject to a U.S. Government security investigation and personnel must meet eligibility requirements for access to classified information.


Internships in Usability Engineering
UserWorks, Inc.
Silver Spring, MD

UserWorks, Inc., is a consulting firm located in Silver Spring, MD and specializing in usability engineering, user interface design, and human factors research. We have immediate opportunities for one or more student interns.

  • Job duties will involve product usability evaluation support, user interface design, configuring computer and video equipment, and research support.
  • Compensation as pay per hour or course credit (or both).
  • At least half-time involvement preferred (i.e., 20 hrs per week), ideally with some flexibility in scheduling the hours to be worked from week to week.
  • Candidates should be highly motivated, conscientious individuals, with strong skills in computer use, Internet use, quantitative methods, interviewing users, and technical writing.
  • Interests in usability engineering, user interface design, and/or cognitive psychology preferred.
  • Experience in one or more programming languages, web design, and/or with the operation of audio-video equipment is a definite plus.
  • Candidates should have their own transportation.

Inquiries should be directed to

Dr. Richard Horst, President 301-431-0500 voice
dhorst@userworks.com 301-431-4834 fax

For more information on UserWorks, please visit our Web site at: www.userworks.com

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Humor Me!

The New Latin:

"Domino vobiscum."
(The pizza guy is here.)

"Auda similarum ad seattles."
(They all sound just like Pearl Jam.)

"Sharpei diem."
(Seize the wrinkled dog.)

"Nucleo predicus dispella conducticus."
(Remove foil before microwaving.)

"Motorolus interruptus."
(Hold on, I'm going into a tunnel.)

"Il guyus nissanem iste ickye."
(That Nissan guy gives me the creeps.)

"Bodicus mutilatimus, unemploymi forevercus."
(Better take the nose ring out before the job interview.)

"Minutus cantorum, minutus balorum, minutus carborata descendum pantorum."
(A little song, a little dance, a little seltzer down your pants.)

"E Pluribus Tupac."
(Rap is everywhere.)

"Veni, vidi, Pesci."
(I came, I saw, I moidered da bum.)

"Revelare Pecunia!"
(Show Me The Money!)

"Robotisticus Governantimus Inevitabilitus."
(Al Gore is GOING to Be President.)

"Ignoramus microsoftis multa pecunia dat."
(Yeah, where *do* I want to go today??)

"Sic semper tyrannus."
(Your dinosaur is ill.)

"No Quid Pro Quo."
(I'm Sorry, We're All Out of Quid.)

"Nunc Tutus Exitus Computarus."
(It's Now Safe To Turn Off Your Computer.)

"Tempo fugit."
(I drove my Ford off a bridge.)

"Veni, vedi, vichy."
(I came, I saw, I capitulated to the Germans.)

"Veni, Vidi, Velcro"
(I came; I saw; I stuck around.)

"Et tu, pluribus unum?"
(The government just stabbed me in the back!)

"E pluribus septum."
(Multiple nose piercings.)

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2001 HFESPOC Ballot

(Note – The positions being filled below are for Year 2001; these individuals will serve on the Executive Council during 2001 in preparation for assuming their additional responsibilities in Year 2002)

(Please indicate your selection by checking the blank next to the candidate or by writing in your alternative choice)

President-Elect
 
John Ruffner ___
 
____________________
 
Secretary-Elect
 
Colleen Donovan ___
 
____________________
 
Treasurer-Elect
 
Cliff Baker ___
 
____________________
 
Director-at-large
 
Jack Laveson ___
 
____________________
 

Ballots can either be mailed to Doug Griffith at

Veridian Systems
14150 Newbrook Drive, Suite 300
Chantilly, VA 20151-2223

or faxed to Doug Griffith at

703 803-8161 fax

Ballots must be received by February 5, 2001 so that the results can be announced at the Tuesday, February 6 Chapter meeting.

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Officers

President
Doug Griffith
ERIM
Phone: (703) 803-0100, x4120
email: dgriffith@erols.com

President-Elect
Dino Piccione
Federal Aviation Administratio
Phone: (202) 366-0128
email: dino.piccione@faa.gov

Past President
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org

Secretary
Cliff Baker
Carlow International Incorporated
Phone: (703) 208-3454
email: cliff@carlow.com

Secretary-Elect
Susan Evans
Susan Evans & Associates
Phone: (703) 281-1445
email: evanss@sea-home.com

Past Secretary
Don Weitzman
TRW Government Information Services
Phone: (202) 651-2280
email: don.ctr.weitzman@faa.gov

Treasurer
John Ruffner
DCS Corporation
Phone: (703) 683-8430 x243
Email: jruffner@dcscorp.com

Treasurer-Elect
Kris Knutson
National Institute for Neurological Disorders and Stroke
Phone: (301) 435-6624
email: krisknut@msn.com

Past Treasurer
Dino Piccione
Federal Aviation Administration
Phone: (202) 366-0128
email: dino.piccione@faa.gov dino.piccione@faa.gov

Directors-at-Large
Dennis Faust
Lockheed Martin Corporation
Phone: (301) 240-4278
email: dennis.faust@LMCO.com

Jimmie H. Johnson
Consultant
Phone: (703) 448-9035
email: jjohn72928@aol.com

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Committees

Awards
Tyson Rose
IBM/ISSC
Phone: (301) 803-3378
email:ctrose@vnet.ibm.com

Membership/Directory
Kris Knutson
National Institute for Neurological Disorders and Stroke
Phone: (301) 435-6624
email: krisknut@msn.com

Newsletter
Dick Horst
UserWorks, Inc.
Phone: (301) 431-0500
email: dhorst@userworks.com

Student Affairs
Vacant

Phone:
email:

Public Affairs/Corporate Membership
Vacant

Phone:
email:

Program
Vacant

Phone:
email:

WebMaster
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org

Local Arrangements
Vacant

Phone:
email:

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Program Announcements

Recent Meetings:

February, 2000
Mike Fineberg, "A New Vision for CSERIAC: The Right Information to the Right People at the Right Time"

July, 2000
Aliza Geretz, "America Online: Bringing Consumers into Product Development"

September, 2000
John Brock, "If We're so Smart, Why Ain't We Rich?"

October, 2000
Jeff Fernandez, "Ergonomics on the Web"

December 2000
Sue Archer, "A Modeling Success Story"

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