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Updated: November 19, 2000

Click here for Back Issues of The User's Perspective


November '00 Volume 35 Number 7

The Users' Perspective

http://www.erols.com/hfespoc

INSIDE
The President's Corner
December Meeting: Sue Archer to Speak on a Modeling Success Story
September Meeting Featured John Brock's Assessment of the State-of-Our-Art
Membership Directories Being Mailed
October Meeting Featured Jeff Fernandez on Web-Based Training in Ergonomics
Computer Supported Collaborative Work Conference to be Held in Philadelphia
A Lost Opportunity
Job Opportunities
Humor Me!
Officers
Committees
Program Announcements

The President's Corner

I believe that it is time to revise the By-Laws of the Chapter so that they reflect more accurately the activities of the Chapter and the activities the Chapter can support. As I have mentioned repeatedly in previous President’s Corners, it has become quite difficult to field a ballot on a timely basis. Ten years ago, the President-elect, Secretary-Elect, Treasurer-elect, and Director-at-Large positions on the ballot were competitive (i.e., there were at least two candidates for each position). In recent years, it has become increasingly difficult to find one person willing to serve in each position. Consequently, the ballot has been issued later than it was supposed to be and ballots have been issued that did not have candidates for each position.

We have eleven positions on the Executive Council. They are President-Elect, President, Past President, Secretary-Elect, Secretary, Past Secretary, Treasurer-Elect, Treasurer, Past Treasurer, and two Directors. The nine former positions serve three year terms and the two Directors serve two year terms. We have not been able to find enough willing people to serve in all these positions. Consequently, members of the Executive Council have needed to volunteer to serve in another capacity before their full three years terms have been completed.

The By-Laws call for the following standing committees: Awards, Directory, Education, Local Arrangements, Membership, Newsletter, Nominations, Program, Public Affairs, and Symposium. Given the difficulty in finding people willing to serve on the Executive Council, it should not be surprising that any Standing Committees we do have consist solely of their Chairs. Moreover, a review of our web site will reveal that we only have Chairs for Awards (Tyson Rose), Membership/Directory (Kris Knutson), and Newsletter (Dick Horst). Note that the Membership and Directory functions have been merged into one. Note also that we have a new chair, WebMaster, (Jack Laveson) that is not included in the By-Laws. These By-Laws were written prior to the advent of the Information Super Highway.

Given this state of affairs one might well wonder how the Chapter manages to accomplish as much as it does. Well, the Executive Council participates collectively in identifying and contacting potential speakers, and Don Weitzman has been serving as an unofficial but de facto Local Arrangements Chair.

Given our proximity to our nation’s capitol, our chapter assumes special importance for the field of human factors and ergonomics. We can remain active and viable as long as we have a core of members/associates who are willing to put in the time and effort to keep the Chapter viable. Our By-Laws need to facilitate the activities of those who are willing to dedicate this time and effort. The other options are to ignore the By Laws or to allow the Chapter to fail.

We want and need new people to play a more active role in the Chapter. Whatever revisions are made to the By-Laws should also facilitate the incorporation of new people into the governance of the Chapter.

Your inputs are welcome. Contact information for members of the Executive Council can be found on our web site, www.erols.com/hfespoc. The current By-Laws can also be found there. The proposed revisions will be posted before they are voted on by the Executive Council. Once revisions are approved by the Executive Council, they will be sent to the HFES for their concurrence.

I welcome your comments and ideas. I can be reached at 703 803 0100 x4120 or dkgriffith@erols.com.

Doug Griffith, President, HFESPOC

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December Meeting: Sue Archer to Speak on a Modeling Success Story

Meeting Date: Tuesday, December 12, 2000

Speaker: Sue Archer, Director of Operations at Micro Analysis & Design
Sue Archer has been with MA&D for 15 years. Her work has focused on the development of human systems integration tools and techniques. Currently, she is the Technical Lead of the Army Research Laboratory’s Improved Manpower and Personnel Integration Tool (IMPRINT) effort. This is a software development effort to develop an advanced integrated Manpower, Personnel and Training (MPT) analytical tool for the Army. Ms. Archer is also the technical lead for the Combat Automation Requirements Testbed (CART) project, which is an Air Force effort to integrate a human performance model with other flight systems models over an HLA network. Currently, much of her technical work involves the study of how Command and Control (C2) organizations can be most effective.

Topic: Sue Archer will talk about the success story of actually making a model of the human interaction with systems models over an HLA network. This was accomplished with funding by the Air Force Research Lab. As a result of this work, there is a simulation model of a pilot flying what used to be a human-in-the-loop simulator. Our simulated human reacts to cues from the environment, and issues control actions to affect the mission. This is proving to be an effective means through which human factors and Human–Systems Integration team members can make a difference in system design, particularly in a Simulation-Based Acquisition (SBA). There are still some challenges to be addressed, which will be discussed

Time:
5:30 to 6:00 p.m. Executive Council Meeting—Lamplighter Lounge (Inn)
6:00 to 6:45 p.m. Social Hour (cash bar)—Back Room in the Main Dining Room (Fife & Drum)
6:46 to 8:00 p.m. Dinner—Back Room in the Main Dining Room (Fife & Drum)
8:00 to 9:00 p.m. Speaker—Back Room in the Main Dining Room (Fife & Drum)
Location:
Ft. Myer Officers’ Club
Arlington, VA
703-524-7000
Cost:
$15.00 for Members and Associates of HFESPOC
$10.00 for Student members of HFESPOC
$20.00 for non-members
Reservations:
The Conference Room in the Main Dining Room has a capacity of twenty-five. If you plan on attending please contact Doug Griffith by 5:00 PM, Monday, December 11.
dkgriffith@erols.com
703 803 0100 x4120
When responding, please provide your selected entrée from the following:
  • Salmon
  • Chicken
  • Prime Rib
(Note: Our experience in the past is that the actual entrees might change, so basically you are making a choice among fish, poultry, or beef. Our experience has also been that whatever the entrees were, they were quite good.)
Directions:
From Route 66, take the Rosslyn exit; go to the second light and turn right onto Ft. Myer Dr; see below.
From Route 395, take the Ft. Myer exit; go 300 yards and take the off ramp to Ft. Myer; see below
From the 14th St. Bridge; cross the bridge into VA and take the Washington Blvd. Exit; from Washington Blvd, take the Ft. Myers exit; see below
Take Ft. Myer Dr. to where it dead ends at the wall outside Arlington Cemetery. The gate to Ft. Myer will be within sight from there. You will need to show a photo ID to the guard at the gate. Proceed to the Officers' Club by driving up the hill, past the Parade Ground on the right, and then past the tennis courts on the right. Turn right into the parking lot just beyond the tennis courts. The Officers’ Club is the building next to the swimming pool.
Supplemental Directions:
There are two gates into Ft Myer. If you enter Ft Myer via Washington Blvd (from 395 or 14th street bridge) once you pass the gate/guard, make a left at the first stop sign (a base chapel is at this intersection). Continue on this street until you come to a T in the road (about 1/2 mile). A wrought iron gate into Arlington Cemetery (and chapel) will be on right, residential housing on left. Make a left at the T and at the first and only stop sign (about 200 yards) you will come to another T. The O club is directly in front of you at the T. Parking is to the right (lot is visible) or left (not visible until one turns).
Metro Travelers:
Should you be unable to drive please contact Doug Griffith, dkgriffith@erols.com, 703 803 0100 x4120, and see if alternative arrangements can be made.
We might be able to arrange your pickup from the Rosslyn Metro Stop.

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September Meeting Featured John Brock's Assessment of the State-of-Our-Art

John Brock speaks to the Potomac ChapterJohn Brock [photo on right, "John Brock speaks to the Potomac Chapter"] gave a very interesting and entertaining talk at our 26 September Dinner Meeting, which was held at the Fort Myer Officers’ Club. John is the current Director, Simulation and Training for the Milestone Group. He noted, perhaps with a certain amount of chagrin, that he had spent the majority of his life in the field of Human Factors. His career has spanned a wide range of experience from a government laboratory, the Naval Personnel Research and Development Center, to being the Manager of Human Factors at a large cooperation, Honeywell, to smaller consulting and Human Factors organizations.

John noted the good stuff he has experienced. Among these were the University of Michigan short course on human factors. For years he gave the training segment for this course until it was decided that training was no longer a basic component of human factors. He also is very proud of the intern program at Honeywell. He noted that that program produced many prominent people in the field of human factors. John also discussed a variety of specific projects of which he was proud. Among these was a project on a Commercial Driver’s License. It was interesting to learn that until the Commercial Driver’s License was developed, there was no standard licensing requirement for commercial drivers (e.g., truckers). That work was followed by research on Older Commercial Driver’s. Here it was found that experience can compensate for losses in reaction time.

John also described what he regarded as ugly projects. Among these were his work with the US Congress when they transitioned to GUIs. He also mentioned his work in the area of artificial intelligence and "most" ISD projects.

Given this wide range of experience, John had some interesting observations. One of these was that HFE is very good at answering questions, but is not so good at asking questions. He also remarked that we tend to get caught in the theory of the year. His point was that while new ideas are certainly good, their adoption should not entail the abandonment of previous approaches that worked. For example, the incorporation of cognitive approaches into training development should not imply the abandonment of behavioral approaches. He noted that our successes are almost always regarded as "common sense" and that we may be working ourselves out of a job.

John noted that the field of HFE is changing for the following reasons. We are being or have been weaned off the Defense budget. Research is becoming more academic, and Human-Computer Integration seems to be dominant in funding and excitement.

Doug Griffith (left), Chapter President, thanks John Brock for his presentationPhoto on right: "Doug Griffith (left), Chapter President, thanks John Brock for his presentation".

With respect to what John regards as being currently hot in the field, he mentioned the following:

Fatigue – two specific areas were those of transportation workers and high school students (the school day beginning while students are still in their natural sleep cycle)

Situation awareness - pilots and drivers, although John remarked that this area has much in common with mental workload.

Medical processes and devices – his observations here involved personal experiences with home health care equipment. The problem here is that the consumer is typically not the user.

John also noted that the pace of society is increasing, and we are living in a rapid response culture. Our field needs to adapt to this rapid rate of change. Here John noted that paper submissions to the National Meeting need to be made so much in advance that one is already several studies past what one is reporting at the national meeting. Of course, the problem was especially acute this year as papers needed to be submitted almost two years in advance in that the HFES national meeting was also the meeting of the International Ergonomics Association.

John had the following recommendations for the field of HFE:

  • Need a more eclectic approach to problem solving
  • Need to be out front on technological changes
  • Need to move across cultures
  • Need to form coalitions with other disciplines and organizations

The entire message was presented in John’s usual entertaining fashion, and a good time was had by all.

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Membership Directories Being Mailed

This year’s Membership Directory is in the process of being mailed. If you do not receive one, please check to see if you have paid your dues and that we have your current address.

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October Meeting Featured Jeff Fernandez on Web-Based Training in Ergonomics

Perhaps one of the most overlooked potentials of the Internet is its potential as a training delivery system. This potential was discussed by Jeff Fernandez, Ph.D., PE, CPE, of Exponent. First of all the Internet provides the well-known benefits of computer based training (CBT), that is, it can be self-directed and self-paced. It is interactive with a variety of formats (exercises, scenarios, and case studies). It can result in savings in both time and money. And it can be adapted to a variety of different learning techniques.

The delivery of CBT over the Internet, or intranet, can make the training accessible to all employees in all locations. This increased accessibility can yield even greater cost savings.

Exponent develops modules in ergonomics and safety. They can support both individual and group training. This training accommodates different levels of knowledge and a wide variety of topics, which include

  • Ergonomics Awareness
  • Manufacturing Ergonomics
  • Cumulative Trauma Disorders of the Upper Extremities
  • Ergonomics Hazard Recognition and Prevention
  • Office Ergonomics
  • OSHA’s Proposed Standard
  • Manual Materials Handling, Including Lifting
  • Ergonomics Principles in Workplace Design

Jeff presented examples from some of these modules on Cumulative Trauma Disorder and Carpal Tunnel Syndrome. Multi-media examples were used to provide background and understanding that enable student’s to recognize and diagnose the disorder and syndrome. Multi-media are used as much as the available bandwidth allows. Neutral posture examples were given as well as a presentation of the important features of a chair. The focus of the training was on the solving of ergonomic problems in the workplace. There were also exercises that computed the cost-effectiveness of ergonomics interventions.

Jeff stressed the importance of defining training objectives and evaluating the effectiveness of the training. More information as well as demos can be found on the Exponent web site, www.exponent.com. If you have questions or would like to get more information from Dr. Fernandez -- jfernandez@exponent.com; 703-518-0289.

The meeting was held at the Holiday Inn in College Park and was sponsored by the National Chapter of the Institute of Industrial Engineers and co-sponsored by the HFESPOC, the Baltimore Chapter of the Institute of Industrial Engineers, and the Washington DC Chapter of the Society of Manufacturing Engineers. There have been suggestions that there should be more joint meetings and the presentation by Dr. Fernandez underscores the benefit of these joint sessions.

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Computer Supported Collaborative Work Conference to be Held in Philadelphia

CSCW 2000 will be held December 2-6, 2000 in Philaldephia, PA at the Wyndham Franklin Plaza Hotel. Please encourage those within your organization and beyond to come to CSCW 2000 and participate in a leading forum for understanding and implementing collaborative work systems. Details for conference and hotel registration can be found at http://www.acm.org/sigs/sigchi/cscw2000/reg.html.

CSCW 2000 has a fantastic program lined up, including an opening plenary by Robert Putnam of Harvard University ("Bowling alone: The collapse and revival of American community") and a closing plenary by Warren Thornate, Carleton University ("Got a minute? How technology affects the economy of attention"). In addition, Ruzena Bajcsy, Assistant Director of the CISE (Computer and Information Science and Engineering) Directorate of the NSF will give a special invited talk on "IT2: An information technology initiative for the twenty-first century -- NSF plans for implementation."

The entire program, including 36 highly rated papers, can be viewed at http://www.acm.org/sigs/sigchi/cscw2000/ program.html. A full program of tutorials is offered at CSCW 2000, including:

Saturday, December 2, evening: 6:00 to 9:30
T1: A Grand Tour of CSCW Research
Sunday, December 3, full day: 9:00 to 6:00
T2: A Technical Overview of CSCW
T3: Activity Theory: Basic Concepts and Applications
T4: The Theory and Practice of Fieldwork for System Development
T5: Contextual Inquiry: Gathering Customer Data for System Development
T6: Developing Web-based Collaborative Applications-Social and Technical Issues
T7: Theoretical Foundations of Collaboration and Learning
T8: An Overview of Distributed Teams, Organizational Coordination, and Virtual Communities
T9: Distributed Cognition: Applying Theory to the Social, and the Cognitive in CSCW Design and Evaluations
T10: Recommender Systems: Collaborating in Commerce and Communities
Sunday, December 3, morning: 9:00 to 12:30
T11: Behavioral Evaluation of CSCW Systems
T12: Community Knowledge
T13: Distance Learning
T14: Computer-Supported Community Work -- Fundamentals and Applications
Sunday, December 3, afternoon: 2:30 to 6:00
T15: Social Science Findings for CSCW Designers
T16: An Introduction to Collaboratory Construction
T17: Computer-Supported Community Work -- Building a Research and Action Agenda

We look forward to seeing you there and hope you will be able to share in this unique experience!

Wendy Kellogg and Steve Whittaker
CSCW 2000 General Co-Chairs

Wendy A. Kellogg
Manager, Social Computing
IBM T.J. Watson Research Center
P.O. Box 704
Yorktown Heights, NY 10598 USA
wkellogg@us.ibm.com
914 784-7826

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A Lost Opportunity

Like many, I am appalled by the ballot fiasco in our recent Presidential election. I have to wonder, after more than two hundred years, have we not learned how to conduct an election? Surely we know how to design a ballot free of ambiguities. We also know how to counterbalance the alternatives on the ballot so that any biases are removed. I was preparing to fire off a letter to the Washington Post when it occurred to me that I do not have any ready references to cite in the matter. So although I could argue that I know how to design an unambiguous and unbiased ballot, I could only argue from a position of authority and might well be abusing my position as President of HFESPOC.

The lone reference I have is Human Factors in Forms Design [John H. Burgess, Chicago: Nelson-Hall, 1983]. Although I would highly recommend this volume, it was written in 1983 and it does not address ballots per se. Can anyone supply me with additional references? Absent any published standard, what do you think of the idea of publishing some guidelines on ballot design on our web site?

Doug Griffith

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Job Opportunities

Information Architect
Capital One, Glen Allen, VA
Position Description:
Utilize user-centered design methods to determine the optimal design and information architecture for Capital One's e-commerce and Web applications. Work with the IT, business, and creative team members in developing user requirements, designing the information structure and organization of site content, and recommending appropriate visual presentations to ensure optimal navigation and usability of sites.· Develop models of user needs and interaction with Capital One's sites, and methods for displaying, communicating, and testing site organization and content.

Responsibilities

  • Assist team to determine and document functional requirements.
  • Define and model the structural design and navigation of Web applications by developing site maps, content maps, page schematics, flowcharts, and prototypes.
  • Analyze, organize and recommend visual presentations for complex and/or abstract information.
  • Gather and analyze information to determine/document current and future requirements using user-centered analysis techniques, such as task analysis, scenario development, etc.
  • Provide usability testing, analysis and recommendations for Web-based interfaces.
  • Work with E-Commerce product development and creative groups to ensure an optimal user experience.
  • Work with business partners to develop models of user needs and interaction with Capital One's systems to drive product strategy.

Qualifications/Skills

  • Experience designing and developing information systems.
  • Experience in browser-based development and/or usability testing of Internet products.
  • Good at visually and verbally communicating design ideas.
  • Experience in modeling information architecture (e.g., through page schematics, flowcharts) and designing/developing prototypes.
  • Skilled in user-centered design and analysis techniques (e.g., usability testing, usability specifications, contextual inquiry/design, task analysis)
  • Degree in Human Factors Engineering, Psychology, or Library and Information Science; preferably advanced degree.
  • Strong customer interaction skills
  • Strong written and verbal communications skills
  • Good teaming skills

Optional Qualifications/Skills

  • Experience in marketing techniques, such as focus groups, survey development and analysis
  • HTML or Java
  • Technology/product evaluation skills

To submit your resume for consideration, forward it and a cover letter to one of the following:
E-mail: cassidy.smith@capitalone.com
Fax: 804-290-6402
US Postal Service Mail:

IT Recruiting
Attn: 12012-0210
Highwoods 3, Building 2, Second Floor
5620 Cox Rd.
Glen Allen, VA 23060

Please reference INT7426UG at the top of your resume.

For more information on challenging careers at Capital One, visit us at www.capitalone.com after reviewing this posting. Capital One is an equal opportunity employer dedicated to diversity in the workplace. We promote a drug-free work environment.


Scientific and Technical Advisor for Human Factors
Air Traffic Services Human Factors Specialist
Federal Aviation Administration, Washington, DC
The Federal Aviation Administration’s (FAA) Office of the Chief Scientific and Technical Advisor for Human Factors will soon recruit for multiple Scientific and Technical Advisor for Human Factors positions and Air Traffic Services Human Factors Specialist positions. These positions require the incumbent to provide expertise and technical support for a variety of human factors projects in the acquisition of air traffic control systems. The incumbents will be required to identify and assess existing or potential issues, risks and solutions by conducting analyses and evaluations, collecting and evaluating data, recommending alternative solutions, and coordinating proposals to resolve or mitigate human performance issues.

The FAA is currently engaged in a modernization effort where human performance issues require extensive attention. This environment is a challenging and rewarding one for human factors specialists that support the acquisition of new systems and develop the requirements for far-term improvements to the National Airspace System (NAS). There is a need for the application of innovative human factors concepts to promote and enhance air traffic control safety and to enhance human performance in a variety of arenas. We are seeking candidates that can apply new human factors tools and contribute to the development of new systems. The FAA users of these systems are air traffic controllers, traffic management coordinators, flight service specialists, maintenance technicians, meteorologists, and system managers. The increased use of advanced technology requires that we consider the impact of our systems on pilots, the flying public, and other users of the NAS. Systems integration is increasingly important as we make use of data networks and design our systems to meet the needs of this wide variety of users.

Candidates will be evaluated on their ability to apply human factors, human engineering or ergonomics science, and best practices to the design and procurement of systems, procedures, and environments. Candidates will also be evaluated on their skill in managing human factors acquisition, research, or engineering projects. Experience in aviation systems and operations especially civil aviation will be beneficial.

All candidates must possess a degree in the field of human factors, experimental psychology, industrial psychology or a related degree. Positions will be available for recent graduates and graduates with experience and advanced degrees. Duty locations are in Washington, D.C. Travel is required. U.S. citizenship is required. The salary range will be $33,000 to $95,000, commensurate with education and experience. Additional information will be available on the FAA’s Web site at http:/jobs.faa.gov


Instructors for HCI courses
The George Washington University, Computer Science Department
Washington, DC

I am looking for instructors for two HCI-related courses in the Computer Science department at GWU next semester. (I am on sabbatical leave and these are the courses I would normally be teaching.) One is a graduate level course in user interface design and the other is an upper level undergrad/graduate course in user interface software (GUIs, toolkits, widgets, event based programming). The first is a general design course that has no pre-requisites and can be taken by students from any department. The second is a hard core programming course using Java. If anyone is interested in teaching either of these courses, or can recommend someone, please let me know ASAP.

John L. Sibert, Professor
Department of computer Science
The George Washington University
202-994-4953
sibert@seas.gwu.edu

Information Architect
iXL
Vienna, VA

Job Description: Designs user-centered Web-based and multimedia solutions for iXL clients, including applying user-centered analysis and evaluation techniques to determine effective design specifications.

Company Description: iXL offers a comprehensive set of strategic Internet services and creates lasting business partnerships. We offer a full range of interactive and multimedia services which can assist any business in creating a solid interactive media foundation. Our reputation for customer service and client satisfaction is unequaled in the new media industry. We are looking for highly motivated people who want to work for the fastest growing and most exciting new media company in America. For more information about iXL, please see our Web site at http://www.ixl.com.

Minimum Qualifications:

  • Bachelor's degree + 5 years experience in related field
  • Experience with leading clients through the definition and design phases of Web and multimedia projects
  • Experience determining requirements, writing design specifications, and prototyping
  • Strong interpersonal skills: communication, leadership ability, ability to follow instructions, attention to detail, and positive attitude
  • Experience in user and task analysis, solution architecture and user interface design, including organization of information and navigation rules is required.

Preferred Qualifications:

  • Master's degree in related field + 3 years experience
  • Experience designing user interfaces for E-Commerce solutions
  • Knowledge Management Systems
  • Automated Procurement Systems or other interactive business applications.

Contact:

Kristin Krahl, Information Architect 703-848-2700
iXL-DC kkrahl@ixl.com
1919 Gallows Road, 10th floor
Vienna, VA 22182

Cancer Research Training Award Fellowship
National Cancer Institute’s International Cancer Information Center
Bethesda, MD
The Usability Office of the National Cancer Institute's (NCI) International Cancer Information Center announces a Cancer Research Training Award (CRTA) Fellowship. The Fellow will assist in a wide range of usability design and testing activities including: identifying user groups and designing data collection instruments; creating user interface designs and prototypes for cancer Web sites and other health communication technologies; designing and conducting usability tests at various stages of the development process at testing facilities across the country; analyzing and reporting test results; and developing usability guidelines.

Applicants should hold a graduate degree in human-computer interaction, cognitive psychology, communications, human factors, education, or information dissemination with an emphasis on electronic information transfer and user interface design and engineering. Fellowships are awarded for an initial 2-year period, with potential for renewal up to 5 years. Fellows receive a stipend commensurate with his or her education and experience ($22,000 - $27,000). Benefits include health insurance, paid Federal holidays, and travel when appropriate. Fax (301-480-8105) or mail resume, a statement of interest explaining why you are interested in the CRTA Fellowship program, and three references to:

Sanjay Koyani
National Cancer Institute NCI IS AN EQUAL OPPORTUNITY EMPLOYER
9030 Old Georgetown Road
Bldg. 82, Room 103 B
Bethesda, MD 20814

Consultant (Ergonomics Analyst)
Susan Evans & Associates, Inc.
Vienna, VA

Susan Evans & Associates, Inc. is a management consulting firm based in the Washington, DC metropolitan area specializing in business processes improvement, human-centered information management solutions, and ergonomics program management services. Our clients include Ford Motor Company, General Motors, the International Monetary Fund, and the Social Security Administration.

Duties: SEA is searching for experienced analysts to aid clients in designing and managing their ergonomics programs using innovative e-business solutions. Related activities include reengineering business processes, facilitating user-oriented design sessions, gathering functional and technical requirements for new program management solutions, serving as a user advocate during the software development cycle, and guiding clients through the implementation of new business processes and software applications.

Basic/Minimum Qualifications: Candidates must have a Bachelors degree in related field and five years related experience. Demonstrated experience in the fields of industrial ergonomics and safety, human-computer interaction or information design. In addition, candidates must have outstanding analytical and oral communication skills, excellent document writing and editing skills, and outstanding interpersonal and leadership skills. Candidates must be able to work comfortably in cross-functional teams and have good negotiation and problem-solving skills. Candidates should have outstanding proficiency with the Microsoft Office suite of software.

Post-Grad Qualifications: MA/MS in Human Factors, Ergonomics, HCI, User-centered design, Information Science, or related field and experience in one or more of the following areas: usability testing or interface design and the application of user-centered design theory and methods, design session facilitation, project management, instructional design, technical writing, requirements gathering using a variety of techniques, process and data modeling, and database management.

Salary: Negotiable, commensurate with qualifications and experience. Outstanding benefits, including medical, dental and vision care, insurance, 401(k) and matching contributions.

When Available: Immediately
Employer's URL: www.sea-home.com
How to Apply: Send resume and cover letter to:

Human Resources tel. 703-281-1445
Susan Evans & Associates, Inc. fax. 703-281-1472
301 Maple Avenue, West e-mail: evanss@sea-home.com
Suite 602
Vienna, Va 22180

Human Factors Engineer
Sverdrup Technology, Inc.
Dumfries, VA

The Sverdrup Technology CSLE Team (supporting MACORSYSCOM) near Quantico, VA is currently seeking an individual to support the Marine Warfighter in the following area:

HUMAN FACTORS SUPPORT: BS with 10 years experience in the Human Factors area or MS with 8 years experience in the Human Factors area.

Demonstrated experience providing technical leadership and expert guidance to ensure integration of human factors elements into evolving design; implementing programs to provide standardization of practices compliant with DoD guidance; conducting operator/maintainer capabilities assessments; and providing biomedical and safety analysis in the development of visual displays and instrumentation. Familiarity with modeling and simulations tools (e.g., JACK and Ergo) is also desired.

If you are interested in joining the Sverdrup CSLE Team and possess the necessary credentials and experience, mail, email, or fax your resume for confidential consideration to:

Sverdrup Technology, Inc.
Attn.: Ms. Catherine Cook
234 S. Fraley Blvd., Suite 100
Dumfries, VA 222026
fax 703-445-9876
email: cookcg@sverdrup.com

Equal Opportunity Employer (M/F/D/V). All positions will be subject to a U.S. Government security investigation and personnel must meet eligibility requirements for access to classified information.


Internships in Usability Engineering
UserWorks, Inc.
Silver Spring, MD

UserWorks, Inc., is a consulting firm located in Silver Spring, MD and specializing in usability engineering, user interface design, and human factors research. We have immediate opportunities for one or more student interns.

  • These are temporary positions, but could last through the Spring semester
  • Job duties will involve product usability evaluation support, user interface design, configuring computer and video equipment, and research support.
  • Compensation as pay per hour or course credit (or both).
  • At least half-time involvement preferred (i.e., 20 hrs per week), ideally with some flexibility in scheduling the hours to be worked from week to week.
  • Candidates should be highly motivated, conscientious individuals, with strong skills in computer use, Internet use, quantitative methods, interviewing users, and technical writing.
  • Interests in usability engineering, user interface design, and/or cognitive psychology preferred.
  • Experience in one or more programming languages, web design, and/or with the operation of audio-video equipment is a definite plus.
  • Candidates should have their own transportation.

Inquiries should be directed to

Dr. Richard Horst, President 301-431-0500 voice
dhorst@userworks.com 301-431-4834 fax

For more information on UserWorks, please visit our Web site at: www.userworks.com


Research Scientist
Veridian/ERIM International
Chantilly, VA

Veridian/ERIM International, a recognized world-wide leader in cutting edge technologies related to imaging systems, information extraction, knowledge generation and dissemination, is seeking a Research Scientist to work in our office in Chantilly, VA.

The responsibilities will include performing statistical data analysis for imagery evaluations, conducting algorithm validation for different scientific models, and leading one or more evaluation projects.

The successful candidate should have a current TS/SCI clearance. A Master’s degree is acceptable, but a Ph.D. is preferred. Relevant disciplines include, engineering/experimental/educational or I/O psychology, statistics, applied operations research, or applied mathematics.

Please visit our website at http://www.erim-int.com

Please send resumes to:
Pbecker@erim-int.com or dougg@erim-int.com.
Mail to:

Veridian/ERIM International
P.O. Box 134008
3300 Plymouth Rd.
Ann Arbor, MI 48113-4006

US Citizenship required. Veridian/ERIM International is an equal opportunity employer.

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Humor Me!

OUR COMPANY'S CHRISTMAS PARTY

FROM: Pat Lewis, Human Resources Director
TO: Everyone
RE: Christmas Party
DATE: December 1

I'm happy to inform you that the company Christmas Party will take place on December 23, starting at noon in the banquet room at Luigi's Open Pit Barbecue. No-host bar, but plenty of eggnog! We'll have a small band playing traditional carols...feel free to sing along. And don't be surprised if our CEO shows up dressed as Santa Claus!
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FROM: Pat Lewis, Human Resources Director
DATE: December 2
RE: Christmas Party

In no way was yesterday's memo intended to exclude our Jewish employees. We recognize that Chanukah is an important holiday which often coincides with Christmas, though unfortunately not this year. However, from now on we're calling it our "Holiday Party". The same policy applies to employees who are celebrating Kwanzaa at this time. Happy now?
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FROM: Pat Lewis, Human Resources Director
DATE: December 3
RE: Holiday Party

Regarding the note I received from a member of Alcoholics Anonymous requesting a non-drinking table...you didn't sign your name. I'm happy to accommodate this request, but if I put a sign on a table that reads, "AA Only," you wouldn't be anonymous anymore. How am I supposed to handle this? Somebody?
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FROM: Pat Lewis, Human Resources Director
DATE: December 7
RE: Holiday Party

What a diverse company we are! I had no idea that December 20 begins the Muslim holy month of Ramadan, which forbids eating, drinking and sex during daylight hours. There goes the party! Seriously, we can appreciate how a luncheon this time of year does not accommodate our Muslim employees' beliefs. Perhaps Luigi's can hold off on serving your meal until the end of the party -- the days are so short this time of year --or else package everything for take-home in little foil swans. Will that work? Meanwhile, I've arranged for members of Overeaters Anonymous to sit farthest from the dessert buffet and pregnant women will get the table closest to the restrooms. Did I miss anything?
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FROM: Pat Lewis, Human Resources Director
DATE: December 8
RE: Holiday Party

So December 22 marks the Winter Solstice...what do you expect me to do, a tap-dance on your heads? Fire regulations at Luigi's prohibit the burning of sage by our "earth-based Goddess-worshipping" employees, but we'll try to accommodate your shamanic drumming circle during the band's breaks. Okay???
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FROM: Pat Lewis, Human Resources Director
Date: December 9
RE: Holiday Party

People, people, nothing sinister was intended by having our CEO dress up like Santa Claus! Even if the anagram of "Santa" does happen to be "Satan," there is no evil connotation to our own "little man in a red suit." It's a tradition, folks, like sugar shock at Halloween or family feuds over the Thanksgiving turkey or broken hearts on Valentine's Day. Could we lighten up?
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FROM: Pat Lewis, Human Resources Director
DATE: December 10
RE: Holiday Party

Vegetarians!?!?!? I've had it with you people!!! We're going to keep this party at Luigi's Open Pit Barbecue whether you like it or not, so you can sit quietly at the table furthest from the "grill of death", as you so quaintly put it, and you'll get your #$%^&*! salad bar, including hydroponic tomatoes...but you know, they have feelings, too. Tomatoes scream when you slice them. I've heard them scream, I'm hearing them scream right now!
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FROM: Teri Bishops, Acting Human Resources Director
DATE: December 14
RE: Pat Lewis and Holiday Party

I'm sure I speak for all of us in wishing Pat Lewis a speedy recovery from her stress-related illness and I'll continue to forward your cards to her at the sanatorium. In the meantime, management has decided to cancel our Holiday Party and give everyone the afternoon of the 23rd off with full pay. Happy Chanuk-Kwanzaa-Solsti-Rama-Mas!!

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Officers

President
Doug Griffith
ERIM
Phone: (703) 803-0100, x4120
email: dgriffith@erols.com

President-Elect
Dino Piccione
Federal Aviation Administratio
Phone: (202) 366-0128
email: dino.piccione@faa.gov

Past President
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org

Secretary
Cliff Baker
Carlow International Incorporated
Phone: (703) 208-3454
email: cliff@carlow.com

Secretary-Elect
Susan Evans
Susan Evans & Associates
Phone: (703) 281-1445
email: evanss@sea-home.com

Past Secretary
Don Weitzman
TRW Government Information Services
Phone: (202) 651-2280
email: don.ctr.weitzman@faa.gov

Treasurer
John Ruffner
DCS Corporation
Phone: (703) 683-8430 x243
Email: jruffner@dcscorp.com

Treasurer-Elect
Kris Kinutson
National Institute for Neurological Disorders and Stroke
Phone: (301) 435-6624
email: krisknut@msn.com

Past Treasurer
Dino Piccione
Federal Aviation Administration
Phone: (202) 366-0128
email: dino.piccione@faa.gov dino.piccione@faa.gov

Directors-at-Large
Dennis Faust
Lockheed Martin Corporation
Phone: (301) 240-4278
email: dennis.faust@LMCO.com

Jimmie H. Johnson
Consultant
Phone: (703) 448-9035
email: jjohn72928@aol.com

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Committees

Awards
Tyson Rose
IBM/ISSC
Phone: (301) 803-3378
email:ctrose@vnet.ibm.com

Membership/Directory
Kris Knutson
National Institute for Neurological Disorders and Stroke
Phone: (301) 435-6624
email: krisknut@msn.com

Newsletter
Dick Horst
UserWorks, Inc.
Phone: (301) 431-0500
email: dhorst@userworks.com

Student Affairs
Vacant

Phone:
email:

Public Affairs/Corporate Membership
Vacant

Phone:
email:

Program
Vacant

Phone:
email:

WebMaster
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org

Local Arrangements
Vacant

Phone:
email:

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Program Announcements

Recent Meetings:

March, 1999
Bob Ochsman, "Human Factors Management - A View from the Manager's Perspective"

April, 1999
Lawrence Sklar, "Foundations of the Theory of Machine Learning"

May, 1999
Tom Granda, "FHWA's Human Centered Systems Program at THFRC"

June, 1999
Tour of National Airport tower/TRACON visit

September, 1999
Larry Schleifer, "Field Evaluation of Supplemental Work Breaks"

October, 1999
Jake Pauls, "Safety of Stair Design"

December, 1999
Steve Corrie, "A Pilot's Perspective on Human Factors in Automation"

February, 2000
Mike Fineberg, "A New Vision for CSERIAC: The Right Information to the Right People at the Right Time"

July, 2000
Aliza Geretz, "America Online: Bringing Consumers into Product Development"

September, 2000
John Brock, "If We're so Smart, Why Ain't We Rich?"

October, 2000
Jeff Fernandez, "Ergonomics on the Web"

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