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Newsletter
Updated: October 2, 2000
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Contents: HFES Home Overview Newsletter Next Meeting Job Openings Membership Sites of Interest |
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NewsletterUpdated: October 2, 2000 |
| September '00 | Volume 35 Number 6 |
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http://www.erols.com/hfespoc |
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When his mother returned home, she could not set up the answering machine successfully. She had her friends and her daughter-in-law, who did have answering machines, to help her. This is the way much consumer technology is made to work, that is through acquaintances, friends, and families. I am tempted to borrow Hillary’s title and write a book, It Takes a Village, where the village in question is what is required to make consumer technology work. Fortunately, there is a happy ending to this story, for after enough time and attempts, they were finally able to make the answering machine work. With respect to the question John Brock raises, "If we’re so smart, why ain’t we rich?" the lack of penetration of our field into rather obvious parts of the business world is sometimes understandable. Although Ergonomics standards and guidelines can truly benefit both workers and businesses, one can understand that studies reporting this contention are abstract and can be met with suspicion by certain members of the business community. Human Factors and Ergonomics can benefit the bottom line of businesses, but the cost justification of usability [Bias, R.G., & Mayhew, D.J. (1994). Cost-justifying usability. New York: Academic Press] is based on studies that are, again, abstractions. I think it is easy to overestimate the sophistication of much of the business community. I remember when I attended a workshop on focus groups, the instructors, who appreciated the complementary roles of both qualitative and quantitative research, said that one of the reasons that focus groups were so popular was that business people could understand them. For many business people (and people in managerial positions in government) a standard deviation is an esoteric concept. What I do not understand, though, is how such an obvious usability problem as a telephone answering machine can be ignored by businesses who are supposed to be so interested in the bottom line. Where is this invisible hand of which Adam Smith spoke? Of course, many answering machines are sold, but would there not be a competitive advantage to the company that designed the first truly usable answering machine? Even a well-written book of instructions might increase sales.
Donald Norman’s answer [Norman, D.A. (1998). The invisible computer: why good products can fail, the personal computer is so complex, and information appliances are the solution. Cambridge, MA: The MIT Press] to the general problem of usability of general purpose computers was the development of ubiquitous information appliances tailored to specific tasks. Whether this solves or multiplies the usability problem is an open question. Why is it so difficult for businesses to understand that properly human engineered products will not only deliver millions of users from many hours of frustration, but will also increase sales and profits?
Doug Griffith
Reminder: September Meeting to Feature John Brock
Meeting Date: Tuesday, September 26, 2000.
Speaker: John Brock, Training and Simulation Milestone Group
Topic: "If we’re so smart, why ain’t we rich?" John writes: "It seems to me that human factors engineers (using the broadest possible definition) are on the side of the angels. We save lives, make things easier to use, increase accessability to a larger segment of our population, and there are not enough of us to make a major dent in the world's food supply. Yet somehow we remain less appreciated than, say, a 15-year old high school student who can make your computer screen snap, crackle and pop. Is it the science or the pr? Is this an important issue? Should it be? I will discuss my views on these issues in the context of 30 years experience conducting and managing human factors programs for both the government and private industry."
Ergonomics on the Web
October 10, 2000
Presenter:
Jeffrey Fernandez, PhD, PE, CPE
Sponsor:
Cosponsors:
Human Factors and Ergonomics Society, Potomac Chapter
Institute of Industrial Engineers, Baltimore Chapter
Society of Manufacturing Engineers, Washington, DC Chapter
Please join the National Capital and Baltimore chapters of the Institute of Industrial Engineers (IIE) and the Potomac Chapter of the Human Factors and Ergonomics Society for Dr. Fernandez’ presentation, "Ergonomics on the Web." When employees are well trained in ergonomics, businesses can realize economic benefits in less lost time and fewer worker compensation claims. Research demonstrates numerous positive benefits from ergonomics solutions, including increased productivity and work quality, and decreased absenteeism. Ergonomics training over the web has a number of advantages over the traditional classroom setting including time and cost savings, better retention of information by users, and training is available to all employees in all locations. This presentation includes information on web-based training and a module on ergonomics.
Dr. Jeffrey Fernandez is a Senior Managing Engineer at Exponent based in their Alexandria, Virginia office. Prior to joining Exponent, Dr. Fernandez was a Professor in the Department of Industrial and Manufacturing Engineering at Wichita State University in Wichita, Kansas. He has a Ph.D. in Industrial Engineering, is a registered professional engineer (PE), and is a certified professional ergonomist (CPE).
Dr. Fernandez is an internationally recognized researcher and consultant in the area of occupational ergonomics with expertise in the area of cumulative trauma disorders and low back injuries. In 1993, as an NRC Senior Research Associate at NIOSH, Dr. Fernandez worked on the Proposed Standard on Ergonomics.
Dr. Fernandez is a member of the Ergonomics Society, the Human Factors and Ergonomics Society, the International Society for Occupational Ergonomics and Safety, and IIE. Dr. Fernandez has published widely in his field, being author of a book and author or co-author of more than 140 articles nationally and internationally.
Dr. Fernandez has consulted for the AT&T, Beech, Boeing, Cessna, Dauphin, Dept. of Education, Dept. of Energy, EEOC, IFS-EckAdams, Intel, JI Case, Koch Industries, Learjet, Magnavox, NIOSH, Office Depot, OSHA, Pizza Hut, Rubbermaid, and other companies. He is the executive editor of the International Journal of Industrial Engineering, the news editor of the International Journal of Industrial Ergonomics, and is on the Editorial Board of Occupational Hazards.
Date: Tuesday, October 10, 2000
Time: 6:00pm - Reception; 7:00 - Dinner; 8:00 - Program
Price: Dinner and Presentation — Sponsor and Cosponsor Members: $25; Non-members: $35; Presentation Only — Free
Place: Holiday Inn College Park; 10000 Baltimore Avenue; College Park, MD 20740; call hotel at 301-345-6700 for directions
Reservations
To insure adequate seating, please contact Neal Schmeidler by noon on Friday, October 6, to make reservations. Neal can be reached by telephone (703-827-8976), fax (703-827-8977), or email (neal@omni-engineering.com).
Dues and Directory Update Reminder
To those who have sent in their dues and directory updates, thank you. If you have not done so, please send them in ASAP. The failure to respond to the second notice will likely result in your omission from this year’s directory.
Robert Cunitz reports that his company has moved to a new location. He can be reached at:
The September 2000 issue of the MANPRINT Quarterly is now posted to their Web Page (
http://www. manprint.army.mil/manprint/references/quarterly/sep00.pdf) with articles about:It is not too late to register for the MANPRINT Symposium on 27-28 September. (see the August, 2000 The Users’ Perspective). You can download the registration form in the MANPRINT Quarterly and fax to (703) 241-1262 or you can register by following this link: http://www.manprint.army.mil/manprint/events/2000%symposium/register.html
Kassel, Germany
September 18-20, 2001
(Deadline for Extended Abstracts: November 10, 2000)
Sponsored by:
International Federation of Automatic Control (IFAC)
Technical Committee (TC) on Human-Machine Systems,
TC on Social Impact of Automation, TC on Fault Detection,
Supervision and Safety of Technical Processes (SAFEPROCESS),
TC on Aerospace, on Automotive Control, on Marine Systems,
on Air Traffic Control Automation, on Transportation Systems
Co-Sponsors:
International Federation for Information Processing (IFIP)
International Federation of Operational Research Societies (IFORS)
International Ergonomics Association (IEA)
Persons with scientific and/or practical experience in the field of Human-Machine Systems are invited to submit papers in the topics listed below. Accepted papers will be classified into two categories: (1) formal presentation, and (2) interactive presentation (poster)
Topics Human-Machine Systems (HMS) are influencing human life everywhere – at work, on the move or at home. Human-Machine Interactions (HMI) with dynamic technical processes and Human-Computer Interactions (HCI) with software applications are strongly interrelated and will both be covered in this symposium. Automatic and smart behaviours as well as knowledge access are embedded in human interfaces and in decision support systems. Human-centred designs and human-centred automation are driving forces towards realising the symbiosis among human, society, nature, and artefact and, thus, necessary for achieving higher efficiency, safety, performance, and satisfaction. A firm theoretical and practical design methodology has to be established, applicable for all human-machine (computer) systems. Technological developments will increasingly be successful, also economically, only if end-user participation and acceptance were guaranteed early on in the systems life cycle. Multi-modality and multimedia based interaction styles have to be more creative and flexible. Cross-disciplinary experience, e. g., from the entertainment sectors such as the performing arts and music, should be exploited for the industrial, transportation, home, and service domains. Cultural differences are to be considered. Humans want to be in charge, mastering computers and machines in a task-oriented way, and be encouraged to use them in a friendly environment.
1. Analysis, DESIGN, and Evaluation of Human-Machine Systems
Human-centred design and automation Methodology, principles, practice
Analysis:
Design:
Evaluation:
Remote, network and Internet systems:
2. Application Domains of Human-Machine Systems
3. Human/Humane Aspects of Human-Machine Systems
Up-to-date information will be available at:
http://www.imat.maschinenbau.uni-kassel.de/hms2001/index.html
Address all correspondence to:
Extended ABSTRACTS
(5 copies) of each paper should be in English (1000-2000 words) with Figures and Tables. The cover page should contain: title of paper, name(s) of author(s), affiliation, address, phone, fax number, and e-mail address of each author, as well as 5-10 keywords. The abstract should be received (by mail) not later than November 10, 2000.
The authors should clearly indicate the merits of their contribution, and its relevance to the theme of the symposium. The abstract should convey definite statements about what is new and specify several key items related to the contribution (at least, one key item from each of the above three complementary lists of the topics).The results of the preselection by the IPC, designation to formal and interactive sessions or refusal, will be communicated to the authors by February 5, 2001. The ADVANCE PROGRAM will be distributed in early April 2001. FULL PAPERS (in English only) must be submitted in camera-ready form, and typed on special sheets provided by the IFAC Publisher. The deadline for full paper submission will be April 30, 2001. Notification of acceptance on the basis of review of the full paper will be communicated to the authors by June 15, 2001. One author of each paper should pay registration fee as soon as the full paper is accepted.
PANEL SESSION and ROUND TABLE DISCUSSIONS will be organised.
Symposium LANGUAGE
English will be the official Symposium language.
Registration Fee
The registration fee is to be expected with 500 Euro. There will be reduced fees for students.
IFAC Publications and Copyright Policy
The material submitted for presentation at an IFAC meeting (Congress, Symposium, Conference, Workshop) must be original, not published or being considered elsewhere. All papers accepted for presentation will appear in the Pre-prints of the meeting and will be distributed to the participants. Papers duly presented will be archived and offered for sale, in the form of Proceedings, by Elsevier Science Ltd., Oxford, UK. The papers which have been presented will be further screened for possible publication in the IFAC journals Automatica and Control Engineering Practice, or in an IFAC affiliated journal. The abstracts of all papers presented will also appear in Control Engineering Practice.
Copyright of material presented at an IFAC meeting is held by IFAC. Authors will be sent a copyright transfer form. Automatica, Control Engineering Practice and, after these, IFAC affiliated journals have priority access to all contributions presented. However, if the author is not contacted by an editor of these journals, within three months after the meeting, the author is free to resubmit the material for publication elsewhere. In this case, the paper must carry a reference to the IFAC meeting where it was originally presented.
Reminder: ACM Conference on Universal Usability: Solutions, Systems and Methods
Washington, DC Holiday Inn Capitol
November 16-17, 2000
http://www.acm.org/sigchi/cuu/
The ACM Conference on Universal Usability, to be held in Washington, D.C., November 16 and 17, 2000, The presentations and discussions will highlight work whose aim is to enable the widest range of users to succeed in using technology for information, communications, entertainment, education, e-commerce, civic systems, and government services. Challenges include the diversity of users (experts & novices, old & young, educated & illiterate, disabled, forgotten, those in ill health, etc.); the wide range of technology (e.g. 100 to 1 ratios in processor and network speeds), and the gap between what users know and what they need to know. The range of topics will include research, new systems and technologies, empirical evaluations of systems, policy suggestions, and systems that support community activities. A diverse set of participants is expected including technologists, policy makers, advocates, users, and researchers. Please visit the above website for program and registration information.
Reminder: ASSETS 2000: The Fourth International ACM SIGCAPH Conference on Assistive Technologies
Washington, DC Holiday Inn Capitol
The ASSETS 2000 is a conference about computer-based systems to help people with disabilities. The conference's scope spans disabilities and special needs (speech, motor and vision impairments, cognitive limitations and emotional and learning disabilities). Researchers and developers, from both academia and industry, are invited to meet to exchange ideas and present reports on new advances related to these areas. ASSETS 2000 is a conference for presenting research and development.
This conference is being held in conjunction with the aforementioned Universal Usability Conference, which will take place at the same location from November 16-17. The Universal Usability Conference will focus on access for everyone including people with disabilities.
Reminder: The Classroom of the Future: Giving Kids a Voice
October 14, 2000, 10am-5pm
University of Maryland
Tyser Auditorium, Van Munching Hall (Room 1212)
We invite you to become a part of the dialogue! Announcing a conference to initiate a discussion on the future of American education, sponsored by the Gemstone LearnUSA Team at the University of Maryland. The team believes that students are an important voice in determining the evolution of the education system.
Conference highlights include:
To register or obtain more information, email: gemsed@umiacs.umd.edu
with the number of students and number of adults attending. Any updated information will be made available on the team's website: www.isr.umd.edu/Programs/Gemstones/Education/index2.htmlAllison Druin
University of Maryland
Human-Computer Interaction and College of Education Lab
office: + 301 405 7406
allisond@umiacs.umd.edu
www.umiacs.umd.edu/~allisond
Information Architect
Capital One, Glen Allen, VA
Position Description:
Utilize user-centered design methods to determine the optimal design and information architecture for Capital One's e-commerce and Web applications. Work with the IT, business, and creative team members in developing user requirements, designing the information structure and organization of site content, and recommending appropriate visual presentations to ensure optimal navigation and usability of sites.· Develop models of user needs and interaction with Capital One's sites, and methods for displaying, communicating, and testing site organization and content.
Responsibilities
Qualifications/Skills
Optional Qualifications/Skills
To submit your resume for consideration, forward it and a cover letter to one of the following:
E-mail: cassidy.smith@capitalone.com
Fax: 804-290-6402
US Postal Service Mail:
Please reference INT7426UG at the top of your resume.
For more information on challenging careers at Capital One, visit us at www.capitalone.com after reviewing this posting. Capital One is an equal opportunity employer dedicated to diversity in the workplace. We promote a drug-free work environment.
Human Factors Engineer/Analyst
DCS
Corporation
Alexandria, VA, Patuxent
River, MD
SALARY: Negotiated based on qualifications and
experience.
REQUIREMENTS/QUALIFICATIONS: Advanced degree in Human Factors or related area, with at least 8 years experience in an applied setting. Candidate must be experienced in providing Human Factors Engineering support for hardware and software systems development to achieve program objectives. Will participate in IPT environment in support of development programs. The position requires experience in the generation and execution of Human Factors Program plans, HFE test and evaluation plans, review of technical material for HFE implications, directing HFE efforts using assets that may be drawn from several organizations, participating in program and design reviews, performing HFE analyses to support the development of systems to execute an operational concept, and evaluating HFE products delivered by other organizations. Experience with the government acquisition procedures and documentation, including specifications and statements of work, and the ability to develop, review, and revise the documentation is also required. Desired experience will include (depending on job position):
The position requires working closely with the customer, operational users, maintainers, vendors, and R&D organizations. For further information contact:
| Dr. John W. Ruffner | jruffner@dcscorp.com | |
| Human Factors Engineer | (703) 683-8430 x243 | |
| DCS Corporation |
Scientific and Technical Advisor for Human Factors
Air Traffic Services Human Factors Specialist
Federal Aviation Administration, Washington, DC
The Federal Aviation Administration’s (FAA) Office of the Chief Scientific and Technical Advisor for Human Factors will soon recruit for multiple Scientific and Technical Advisor for Human Factors positions and Air Traffic Services Human Factors Specialist positions. These positions require the incumbent to provide expertise and technical support for a variety of human factors projects in the acquisition of air traffic control systems. The incumbents will be required to identify and assess existing or potential issues, risks and solutions by conducting analyses and evaluations, collecting and evaluating data, recommending alternative solutions, and coordinating proposals to resolve or mitigate human performance issues.
The FAA is currently engaged in a modernization effort where human performance issues require extensive attention. This environment is a challenging and rewarding one for human factors specialists that support the acquisition of new systems and develop the requirements for far-term improvements to the National Airspace System (NAS). There is a need for the application of innovative human factors concepts to promote and enhance air traffic control safety and to enhance human performance in a variety of arenas. We are seeking candidates that can apply new human factors tools and contribute to the development of new systems. The FAA users of these systems are air traffic controllers, traffic management coordinators, flight service specialists, maintenance technicians, meteorologists, and system managers. The increased use of advanced technology requires that we consider the impact of our systems on pilots, the flying public, and other users of the NAS. Systems integration is increasingly important as we make use of data networks and design our systems to meet the needs of this wide variety of users.
Candidates will be evaluated on their ability to apply human factors, human engineering or ergonomics science, and best practices to the design and procurement of systems, procedures, and environments. Candidates will also be evaluated on their skill in managing human factors acquisition, research, or engineering projects. Experience in aviation systems and operations especially civil aviation will be beneficial.
All candidates must possess a degree in the field of human factors, experimental psychology, industrial psychology or a related degree. Positions will be available for recent graduates and graduates with experience and advanced degrees. Duty locations are in Washington, D.C. Travel is required. U.S. citizenship is required. The salary range will be $33,000 to $95,000, commensurate with education and experience. Additional information will be available on the FAA’s Web site at http:/jobs.faa.gov
Usability Engineers
GE Global eXchange Services
Rockville, MD
GE Global eXchange Services is a leading, worldwide provider of eCommerce solutions and services such as Extranets, Logistics, Supply Chain Management, and Electronic Data Interchange (EDI) and is currently seeking applicants to fill Usability Engineering positions. The Usability Engineering group provides user interface design and evaluation for commercial products on various delivery platforms. There are positions at our global headquarters in Gaithersburg, Maryland, Brentwood, Tennessee, and also in Farmington Hills, Michigan.
As a Usability Engineer, you will be responsible for the full range of activities including:
Qualifications/Requirements
For further information or to apply, contact:
| Benjamin L. Somberg | voice: (301) 340-4843 | |
| Manager, Usability Engineering | fax: (301) 340-4843 | |
| GE Global Exchange Services | email: ben.somberg@gxs.ge.com | |
| 100 Edison Park Drive | ||
| MS 4-1B2 | ||
| Gaithersburg, MD 20878 |
Usability Engineering Interns
GE Global eXchange Services
Rockville, MD
Job Description:
The Usability Engineering group at GE Global eXchange Services is seeking applicants for six-month to one-year positions as paid student interns at our Gaithersburg, Maryland headquarters. GE Global eXchange Services is a leading, worldwide provider of eCommerce solutions and services such as Extranets, Supply Chain Management, Logistics, and Electronic Data Interchange (EDI) applications. The Usability Engineering group provides user interface design and evaluation for commercial products on various delivery platforms.
Student interns have the opportunity to work with our interface professionals to complete various user interface design activities (e.g., task analysis, prototyping, standards writing) as part of the software development lifecycle. The intern will work in our Usability Lab collecting and analyzing data, producing recommendations for improving product usability and reporting results to cross-functional product development teams. This internship is an opportunity to observe and participate in a well-established, cross-functional usability engineering group and to gain a great deal of experience in real-world design atmosphere.
Requirements:
Application:
Internship sessions start in May/June and again in August/September. Please indicate with session you are interested in being considered for. To apply please send a summary of your educational background and experience to:
| Benjamin L. Somberg | voice: (301) 340-4843 | |
| Manager, Usability Engineering | fax: (301) 340-4843 | |
| GE Global Exchange Services | email: ben.somberg@gxs.ge.com | |
| 100 Edison Park Drive | ||
| MS 4-1B2 | ||
| Gaithersburg, MD 20878 |
Usability Professional
HumanCentric Technologies (HCT)
Cary, NC
HumanCentric Technologies (HCT) is looking for talented people to help us continue to provide exemplary usability services to our expanding client base. HCT is a robust and growing human factors and usability services company located in Cary NC, near the Research Triangle Park. HCT provides design and evaluation services to high technology firms developing the latest in consumer products, web sites and applications, and in-vehicle control and display systems. Our clients include companies such as Thomson Consumer Electronics, IBM, Ericsson, Johnson Controls Incorporated, and Nortel Networks.
We are looking for highly motivated, skilled, and experienced usability professionals to join our growing staff who can provide strong technical and project management leadership. Qualifications include:
If you are interested, please contact or send a resume to either:
| Larry Avery | or | David Clarke | |
| 919.481.0565 | 919.481.0565 | ||
| lavery@humancentrictech.com | dclarke@humancentrictech.com | ||
| http://www.humancentrictech.com |
Information Architect
iXL
Vienna, VA
Job Description: Designs user-centered Web-based and
multimedia solutions for iXL clients, including applying user-centered analysis
and evaluation techniques to determine effective design specifications.
Company Description: iXL offers a comprehensive set of strategic Internet services and creates lasting business partnerships. We offer a full range of interactive and multimedia services which can assist any business in creating a solid interactive media foundation. Our reputation for customer service and client satisfaction is unequaled in the new media industry. We are looking for highly motivated people who want to work for the fastest growing and most exciting new media company in America. For more information about iXL, please see our Web site at http://www.ixl.com.
Minimum Qualifications:
Preferred Qualifications:
Contact:
| Kristin Krahl, Information Architect | 703-848-2700 | |
| iXL-DC | kkrahl@ixl.com | |
| 1919 Gallows Road, 10th floor | ||
| Vienna, VA 22182 |
Cancer Research Training Award Fellowship
National Cancer Institute’s International Cancer Information Center
Bethesda, MD
The Usability Office of the National Cancer Institute's (NCI) International Cancer Information Center announces a Cancer Research Training Award (CRTA) Fellowship. The Fellow will assist in a wide range of usability design and testing activities including: identifying user groups and designing data collection instruments; creating user interface designs and prototypes for cancer Web sites and other health communication technologies; designing and conducting usability tests at various stages of the development process at testing facilities across the country; analyzing and reporting test results; and developing usability guidelines.
Applicants should hold a graduate degree in human-computer interaction, cognitive psychology, communications, human factors, education, or information dissemination with an emphasis on electronic information transfer and user interface design and engineering. Fellowships are awarded for an initial 2-year period, with potential for renewal up to 5 years. Fellows receive a stipend commensurate with his or her education and experience ($22,000 - $27,000). Benefits include health insurance, paid Federal holidays, and travel when appropriate. Fax (301-480-8105) or mail resume, a statement of interest explaining why you are interested in the CRTA Fellowship program, and three references to:
| Sanjay Koyani | ||
| National Cancer Institute | NCI IS AN EQUAL OPPORTUNITY EMPLOYER | |
| 9030 Old Georgetown Road | ||
| Bldg. 82, Room 103 B | ||
| Bethesda, MD 20814 |
Research Positions (see below)
National Rehabilitation Hospital
Washington, DC
Along with the traditional rehabilitation departments, NRH has a Rehabilitation Engineering Service with a staff of ten. Of these, seven are engineers; one is rehabilitation scientist with advanced degrees in linguistics; and one is a senior research physician specializing in post-polio and spinal cord injury. The RE Service collaborates extensively with the other hospital departments and is linked to the currently-developing Neuroscience Program.
The RE Service commits two FTE’s to clinical services in assistive technology and quantitative assessment, while the remainder of its effort is devoted to R&D. Its R&D activities are supported by two federal center grants. One is the Assistive Technology and Neuroscience Research Center (ATNRC) funded by the U.S. Army Medical Research and Materiel Command and the other is the Rehabilitation Engineering Research Center on Telerehabilitation underwritten by the National Institute on Disability and Rehabilitation Research. The combined budget of the two centers is two million dollars annually.
Partners in the two Centers are the Departments of Biomedical Engineering, Nursing and Psychology at the Catholic University of America (five-minutes from NRH); Sister Kenny Institute in Minneapolis, part of a Minnesota-wide telehealth network; Eastern Carolina University, a pioneer in telemedicine; and Anthrotronix, a Maryland start-up working at the intersection of virtual reality, CHI, Internet applications and assistive technology for children.
R&D projects in the NRH RE Service are concentrated in the following areas:
New and renewed center grant funding has opened two new engineering R&D positions in the RE Service at NRH. One needs to be filled by a Masters-level individual with particular strength in applications of electrical engineering and computer science to our areas of concentration. The other is open to a Doctoral-level person whose primary expertise is in human-machine systems, electro-mechanical design and virtual reality. Both engineers will be directly involved in current and future projects whose outcome will be innovative products and strong-inference experimental results. The candidates selected could begin work immediately.
Contact Mike Rosen, Director, at mjr2@mhg.edu
Electrical Engineer – Computer Scientist
Required skills, knowledge and experience
Preferred skills, knowledge and experience
Human-Machine Systems Engineer
Required skills, knowledge and experience
Preferred skills, knowledge and experience
User Interface Designer/Engineer
SpaceWorks, Inc. (http://www.spaceworks.com)
Rockville, MD
Overview:
SpaceWorks, Inc., a leading provider of business-to-business, sell-side Web commerce solutions, is looking for an experienced user interface design specialist to design high-end Web-based software applications for our Web Business Manager Suite product line. The UI Engineer will also work with developers to develop the user interface pages by implementing CSS and to ensure cross-browser compatibility.
The environment is fast-paced, challenging, and rewarding. Working closely with development team members and incorporating user-centered design principles, the UI designer will focus primarily on understanding product requirements and prototyping Web-based applications.
As the company grows, so do the opportunities to integrate more rigorous and established Human Factors practices in the development process. The UI designer will work with peers to develop and maintain such practices.
Position Description:
Requirements:
Contact:
| Sean Fitzpatrick | 301-795-0065 | |
| Senior User Interface Designer | fitz@spaceworks.com | |
| SpaceWorks, Inc. | www.spaceworks.com |
Consultant (Ergonomics Analyst)
Susan
Evans & Associates, Inc.
Vienna, VA
Susan Evans &
Associates, Inc. is a management consulting firm based in the Washington, DC
metropolitan area specializing in business processes improvement, human-centered
information management solutions, and ergonomics program management services.
Our clients include Ford Motor Company, General Motors, the International
Monetary Fund, and the Social Security Administration.
Duties: SEA is searching for experienced analysts to aid clients in designing and managing their ergonomics programs using innovative e-business solutions. Related activities include reengineering business processes, facilitating user-oriented design sessions, gathering functional and technical requirements for new program management solutions, serving as a user advocate during the software development cycle, and guiding clients through the implementation of new business processes and software applications.
Basic/Minimum Qualifications: Candidates must have a Bachelors degree in related field and five years related experience. Demonstrated experience in the fields of industrial ergonomics and safety, human-computer interaction or information design. In addition, candidates must have outstanding analytical and oral communication skills, excellent document writing and editing skills, and outstanding interpersonal and leadership skills. Candidates must be able to work comfortably in cross-functional teams and have good negotiation and problem-solving skills. Candidates should have outstanding proficiency with the Microsoft Office suite of software.
Post-Grad Qualifications: MA/MS in Human Factors, Ergonomics, HCI, User-centered design, Information Science, or related field and experience in one or more of the following areas: usability testing or interface design and the application of user-centered design theory and methods, design session facilitation, project management, instructional design, technical writing, requirements gathering using a variety of techniques, process and data modeling, and database management.
Salary: Negotiable, commensurate with qualifications and experience. Outstanding benefits, including medical, dental and vision care, insurance, 401(k) and matching contributions.
When Available: Immediately
Employer's URL: www.sea-home.com
How to Apply: Send resume and cover letter to:
| Human Resources | tel. 703-281-1445 | |
| Susan Evans & Associates, Inc. | fax. 703-281-1472 | |
| 301 Maple Avenue, West | e-mail: evanss@sea-home.com | |
| Suite 602 | ||
| Vienna, Va 22180 |
Chair, Department of Information Systems
University of Maryland Baltimore County (UMBC)
Catonsville, MD
The Department of Information Systems invites applications for the position of Chair. The successful candidate will be an experienced leader and researcher with scholarly accomplishments that qualify for the rank of full professor. The new chair will lead a department with diverse research interests, help the Department become more visible in the national and international IS arena, relate effectively to all levels of personnel, and network effectively with public and private enterprises. Additionally, the Chair should possess an entrepreneurial spirit, actively promote our Department’s collective expertise to further increase our visibility on/off campus, and help lead and coordinate the possible expansion of our IS program to other sites.
Information Systems, which offers B.A., B.S., M.S., and Ph.D. degrees and certificate programs, plays a major role in educating a large proportion of the State of Maryland’s IT workforce. The IS Department has 24 full-time faculty members who excel in Decision & Knowledge Systems, Database Management, Human-Computer Interaction, IT Policy, Health Informatics, Networking & Telecommunications, and Systems Analysis & Design. There are 1300 undergraduate, 120 MS, and about 35 doctoral students majoring in IS. The IS Department has a strong commitment to further our research reputation. Laboratories in the IS Department include the User System Environment Research Laboratory, Laboratory for Healthcare Informatics, Performance Analysis Research Center, Laboratory for Knowledge Management, and Laboratory for Interactive Systems Design. A highly innovative, competency-based, distance education MS is planned for 2001 to meet the demands of companies and those that cannot attend traditional classes. UMBC is located on the Baltimore/Washington corridor and close to key Federal Government agencies.
This Department will be moving into a new building which will be completed by December 2002, with additional laboratory space, state of the art networking, a decision room, and a distance education laboratory. Expansion of our IS program is planned for Shady Grove/Montgomery County and possibly other parts of Maryland. The Technology Center, new Research Park, new Center for Entrepreneurship, and the top Chess team in the country at UMBC are major indicators for continued research, outreach, and excellence.
We welcome your statement of interest, curriculum vitae, and a list of 4-6 references. Kindly send to Dr. Jay Liebowitz, Department of Information Systems, UMBC, 1000 Hilltop Circle, Baltimore, Maryland 21250. Preference will be given to applications received by October 15, 2000. Applications from women and minorities are particularly encouraged.
Salary is competitive and commensurate with experience. Starting date is expected to be July 1, 2001 or earlier. For more information, please contact www.ifsm.umbc.edu.
UMBC is an EO/AA Employer
Internships in Usability Engineering
UserWorks, Inc.
Silver Spring, MD
UserWorks, Inc., is a consulting firm located in Silver Spring, MD and specializing in usability engineering, user interface design, and human factors research. We have immediate opportunities for one or more student interns.
Inquiries should be directed to
| Dr. Richard Horst, President | 301-431-0500 voice | |
| dhorst@userworks.com | 301-431-4834 fax |
For more information on UserWorks, please visit our Web site at: www.userworks.com
Research Scientist
Veridian/ERIM
International
Chantilly, VA
Veridian/ERIM International, a recognized world-wide leader in cutting edge technologies related to imaging systems, information extraction, knowledge generation and dissemination, is seeking a Research Scientist to work in our office in Chantilly, VA.
The responsibilities will include performing statistical data analysis for imagery evaluations, conducting algorithm validation for different scientific models, and leading one or more evaluation projects.
The successful candidate should have a current TS/SCI clearance. A Master’s degree is acceptable, but a Ph.D. is preferred. Relevant disciplines include, engineering/experimental/educational or I/O psychology, statistics, applied operations research, or applied mathematics.
Please visit our website at http://www.erim-int.com
Please
send resumes to:
Pbecker@erim-int.com or dougg@erim-int.com.
Mail to:
US Citizenship required. Veridian/ERIM International is an equal opportunity employer.
The Plan
In the beginning was the Plan,
And then came the Assumptions,
And the Assumptions were without form,
And the Plan was completely without substance,
And they spoke among themselves, saying,
"It is a crock of sh*t and it stinketh."
And the workers went unto their supervisors and said,
"It is a pail of dung, and none may abide the odor thereof."
And the supervisors went unto their managers and sayeth unto them,
"It is a container of excrement and it is very strong, such that none may abide it."
And the managers went to their directors and said,
"It is a vessel of fertilizer, and none may abide by its strength."
And the directors spoke amongst themselves, saying to one another,
"It contains that which aids plant growth, and it is very strong."
And the directors went unto the vice presidents and sayeth unto them,
"It promotes growth and is very powerful."
And the vice presidents went unto the president and sayeth unto him.
"This new plan will actively promote the growth and efficiency
of this company and in these areas in particular."
And the president looked upon the plan
And saw that it was good, and the plan became policy.
It is time to nominate Chapter officers who will hold office in calendar year 2002. We need candidates for the following positions:
The terms for President, Secretary, and Treasurer run for three years -- Year 2001 being elect, 2002 acting, and 2003, past. Thus, they will serve three years on Executive Council. The Director-at-Large term runs from 2001 through 2002, so that person will serve two years on the Executive Council. Please nominate anyone you regard as capable and willing to run. Do not overlook yourself. Self nominations are perfectly acceptable.
Nomination form
HFESPOC
President ______________________________
Secretary ______________________________
Treasurer ______________________________
Director-at-Large ______________________________
Forms can be either faxed or mailed to Doug Griffith at
President
Doug Griffith
ERIM
Phone: (703) 803-0100, x4120
email:
dgriffith@erols.com
President-Elect
Dino Piccione
Federal Aviation Administratio
Phone: (202) 366-0128
email: dino.piccione@faa.gov
Past President
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org
Secretary
Cliff Baker
Carlow International Incorporated
Phone: (703) 208-3454
email: cliff@carlow.com
Secretary-Elect
Susan Evans
Susan Evans & Associates
Phone: (703) 281-1445
email: evanss@sea-home.com
Past Secretary
Don Weitzman
TRW Government Information Services
Phone: (202) 651-2280
email: don.ctr.weitzman@faa.gov
Treasurer
John Ruffner
DCS Corporation
Phone: (703) 683-8430 x243
Email: jruffner@dcscorp.com
Treasurer-Elect
Kris Knutson
National Institute for Neurological Disorders and Stroke
Phone: (301) 435-6624
email: krisknut@msn.com
Past Treasurer
Dino Piccione
Federal Aviation Administration
Phone: (202) 366-0128
email: dino.piccione@faa.gov
dino.piccione@faa.gov
Directors-at-Large
Dennis Faust
Lockheed Martin Corporation
Phone: (301) 240-4278
email: dennis.faust@LMCO.com
Jimmie H. Johnson
Consultant
Phone: (703) 448-9035
email: jjohn72928@aol.com
Awards
Tyson Rose
IBM/ISSC
Phone: (301) 803-3378
email:ctrose@vnet.ibm.com
Membership/Directory
Kris Knutson
National Institute for Neurological Disorders
and Stroke
Phone: (301) 435-6624
email: krisknut@msn.com
Newsletter
Dick Horst
UserWorks, Inc.
Phone: (301) 431-0500
email: dhorst@userworks.com
Student Affairs
Vacant
Phone:
email:
Public Affairs/Corporate Membership
Vacant
Phone:
email:
Program
Vacant
Phone:
email:
WebMaster
Jack Laveson
Integrated Systems Research
Phone: (703) 642-3677
email: j.l.laveson@ieee.org
Local Arrangements
Vacant
Phone:
email:
Recent
Meetings:
March, 1999
Bob Ochsman, "Human Factors Management - A View from the
Manager's Perspective"
April,
1999
Lawrence Sklar, "Foundations of the Theory of
Machine Learning"
May, 1999
Tom Granda, "FHWA's Human Centered Systems Program at
THFRC"
June, 1999
Tour of National Airport tower/TRACON visit
September, 1999
Larry Schleifer, "Field Evaluation of Supplemental Work
Breaks"
October, 1999
Jake Pauls, "Safety of Stair Design"
December, 1999
Steve Corrie, "A Pilot's Perspective on Human Factors in
Automation"
February,
2000
Mike Fineberg, "A New Vision for CSERIAC: The Right
Information to the Right People at the Right Time"
July, 2000
Aliza Geretz, "America Online: Bringing Consumers into Product Development"
September, 2000
John Brock, "If We're so Smart, Why Ain't We Rich?"
